[SOLVED] Increasing BSODS ntoskernel

[bonebagle]

Hello,

my PC has been suffering from increasing BSODs and I can't find a way to fix it.
I can't find a pattern to the BSODs, they rarely happen when actively playing a game but watching videos, chatting on Discord and the like and it just grinds to halt/crashes.
Dump and MSinfo are in here
https://files.catbox.moe/2ua1ni.7z

Thank you

 

[Colif]

CPU - R5 3600
Asus TUF B450 plus Gaming Bios 2409 (5 newer bios since this one) - https://www.asus.com/au/Motherboard...UF-Gaming/TUF-B450-PLUS-GAMING/HelpDesk_BIOS/
Ram - 16gb
GPU - RTX 2070
Storage - Kingston drive - 500gb
what else is in PC?

You might want to make page file bigger than 1 gb (unless you never changed it, in which case ignore this)

I have asked a friend to convert dumps, he will answer later with a file I can use to read dump results.

looking at programs crashing in sysinfo, I could guess you need new ethernet drivers
Download Win10 Auto Installation Program (NDIS) from under the windows header here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/aqpky5nb/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	021122-7109-01.dmp (Feb 11 2022 - 11:57:36)
Bugcheck:	REFERENCE_BY_POINTER (18)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: Cortana.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 55 Sec(s)

File information:	021122-6906-01.dmp (Feb 11 2022 - 10:53:33)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: steam.exe)
Uptime:	0 Day(s), 0 Hour(s), 58 Min(s), and 31 Sec(s)

File information:	021122-6859-01.dmp (Feb 11 2022 - 09:54:31)
Bugcheck:	DRIVER_OVERRAN_STACK_BUFFER (F7)
Probably caused by:	win32kbase.sys (Process running at time of crash: NVIDIA Share.e)
Uptime:	0 Day(s), 2 Hour(s), 51 Min(s), and 36 Sec(s)

File information:	021122-6312-01.dmp (Feb 11 2022 - 12:15:01)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: steam.exe)
Uptime:	0 Day(s), 0 Hour(s), 08 Min(s), and 32 Sec(s)

File information:	021022-6625-01.dmp (Feb 10 2022 - 01:09:23)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: System)
Uptime:	0 Day(s), 1 Hour(s), 22 Min(s), and 36 Sec(s)

Possible Motherboard page: https://www.asus.com/Motherboards-C...UF-Gaming/TUF-B450-PLUS-GAMING/HelpDesk_bios/
There are BIOS updates available for your system. You are using version 2409. We usually do not recommend BETA versions of a BIOS unless specifically needed. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[bonebagle]

Thank yall for your time!
As for specs, what would be the best way to share, dxdiag files?
I ran a BIOS update yesterday, no change, still crashing. Will update my Ethernet drivers, thanks!

 

[bonebagle]

No change after updating the Ethernet drivers.

 

[Colif]

well, it was just a guess
Crashes aren't making it obvious, I would have said LAN by looking at them too

what have you got that uses Corsair software?

Jun 30 2020	CorsairVBusDriver.sys	Corsair Virtual Device driver (Corsair Utility Engine) http://www.corsair.com/
Jun 30 2020	CorsairVHidDriver.sys	Corsair Virtual Device driver (Corsair Utility Engine) http://www.corsair.com/

if its Icue, i would update it. If updater says its latest version, try https://www.corsair.com/ww/en/downloads

try running this on ssd - https://www.kingston.com/en/support/technical/ssdmanager

 

[bonebagle]

I'm happy to try anything rn.
None. I used to have a Corsair keyboard but it broke on me.
SSDManager says everything is running fine, got a firmware update.
Crashes seem even more frequent after getting the new Ethernet drivers.

 

[Colif]

give us all the dumps you get, one might show a driver name.

Do you have something called Corsair Utility Engine installed in apps & features? as the 2 drivers I mentioned are running still, which seems strange if you don't have the hardware anymore.
you can use this to find them on your PC and stop them running at startup or uninstall them from it - https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

 

[bonebagle]

Here you go
https://files.catbox.moe/bushtw.7z

Nope, no such software. I will try this, thanks.

 

[Colif]

I have to wait for gardenman to convert the dumps, he is in another time zone to me so it will be 6 hours or more. You were just lucky earlier.

 

[bonebagle]

I removed some Software artefacts from the autorun and it seems surprisingly stable so far.

 

[gardenman]

I hope it stays stable. If not, here's the result for the new dumps you posted: https://jsfiddle.net/ajLg2h01/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	021222-6718-01.dmp (Feb 12 2022 - 04:15:52)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: System)
Uptime:	0 Day(s), 1 Hour(s), 06 Min(s), and 30 Sec(s)

File information:	021222-6312-01.dmp (Feb 12 2022 - 04:38:08)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: System)
Uptime:	0 Day(s), 0 Hour(s), 10 Min(s), and 20 Sec(s)

File information:	021222-6281-01.dmp (Feb 12 2022 - 04:22:03)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: dwm.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 49 Sec(s)

File information:	021222-6203-01.dmp (Feb 12 2022 - 04:27:25)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: System)
Uptime:	0 Day(s), 0 Hour(s), 04 Min(s), and 59 Sec(s)

File information:	021222-6062-01.dmp (Feb 12 2022 - 03:08:59)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: System)
Uptime:	0 Day(s), 0 Hour(s), 32 Min(s), and 08 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[bonebagle]

Thanks gardenman!
Still crashing. Just not every few minutes.

 

[Colif]

one in 5 offers a clue. DWM.exe = Windows Desktop Manager.
That links to Graphics card drivers

So you have newest drivers since they same date as mine.
i would still run DDU in safe mode and reinstall drivers and see if that helps the others

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

Memtest is created as a bootable USB so that you don’t need windows to run it

i don't think its ram but better check it just in case.

 

[bonebagle]

It turned out to be a faulty RAM indeed, got it fixed, no crashing anymore weee.
Thanks for all the help, although the solution was kinda obvious.