Input jack detected but sound not working

ChuckKetchup

Reputable
Aug 29, 2015
1
0
4,510
My audio jack is not working. I have tried reinstalling the driver and nothing. My laptop's speakers stop working when I connect my headphones, but no sound comes out. They are not detected in the Playback Devices and the Sound Mixer does not pick them up. The Realtek audio manager can, although not by default, detect when my headphones connect, but again, no sound comes out. I have tried several jacks and none works. Can somebody help me, please?