Inspiron 3543 will not recognize Crucial MX500 500 GB SSD

[AZTrucker]

I cloned the existing drive with Macrium Reflect, installed the SSD and the laptop does not recognize it in the BIOS.

Obviously I checked the physical connection and everything else I can think of.

Both Crucial and Dell say that it should work.

When I hook it up externally with USB Windows sees it just fine.

Any suggestions?

Update: I got it showing up in the BIOS now, still won't boot.

Thanks

 

[jay32267]

Is it #1 in the boot order?

 

[AZTrucker]

Is it #1 in the boot order?

I have switched from UEFI to Legacy and back, changed boot order. No luck.

 

[AZTrucker]

Sent it back and ordered the Samsung 860 EVO. If that one won't work, none of them will I suppose.

 

[AZTrucker]

Got a Samsung 860 EVO. Used their data migration software and it was a breeze. No problem whatsoever.