Install failed : drivers failed to install

isac31337

Reputable
Feb 20, 2015
15
0
4,510
This is the error message i get after installing the latest version of ati catalyst control center/GPU drivers. I've done much searching but it feels like I've exhausted all my resources.

here is my build: http://pcpartpicker.com/p/yDnbxr

Now to go into more detail. Here's me installing ATI :CCC thinking everything will be good to go afterwards. Then the error message and I am prompted to restart my computer fo finish installation. At this point i move my HDMI from the mobo to GPU and upon startup my default resolution is higher. My device manager shows r9 200 series has drivers installed and working properly, but this is not the case. Because soon after trying to verify GPU is working with a game or benchmark test my pc crashes and reboots.

At this point I usually unplug the card from the PSU and uninstall the failed driver install to stop the PC from crashing. I've used Driver fusion(premium) and Display driver uninstaller in and out of safe mode numerous times to prepare for another attempt at GPU driver install. Same error message every time. I've had this rig together and for about a week now and I'd really like to play with it now.

Any feedback or troubleshooting solutions are appreciated. I'm really hoping I dont have to RMA the card, though I doubt thats the case as the HDMI out works on it at least...and yes, it's connected to the PSU twice 1 x (6+2) pin connector and 1 x 6 pin connector.

I'll be lurking here to provide more details as need be.
 
Having issues now getting any video on boot with the drivers uninstalled. So i unplugged the card to try to install drivers for the r9 290 but the reports reads like it was installing for my 760 chipset. sound via HDMI to mobo working just fine.


Catalyst™ Install Manager
Installation Report
02/23/15 22:01:58


Hardware information

Name AMD 760G (Microsoft Corporation WDDM 1.1)
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x9616
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x8388
Subsystem vendor ID 0x1043
Other hardware

Existing packages
Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 8.0.916.0
Size: 20 Mbytes
HDMI Audio Driver
Final Status: Fail
Version of Item: 7.12.0.7719
Size: 1 Mbytes
AMD Catalyst Control Center
Final Status: Success
Version of Item: 2014.1120.2123.38423
Size: 150 Mbytes


Other detected devices
RS780

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x9600
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x8388
Subsystem vendor ID 0x1043



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x960f
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x8388
Subsystem vendor ID 0x1043



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x9607
Vendor ID 0x1022
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x9609
Vendor ID 0x1022
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000

ATI Integrated SATA Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x00
Subsystem ID 0x8389
Subsystem vendor ID 0x1043

ATI Integrated SMBus Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x3c
Subsystem ID 0x8389
Subsystem vendor ID 0x1043

ATI Integrated SATA Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x00
Subsystem ID 0x8389
Subsystem vendor ID 0x1043

ATI Integrated Azalia Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x836c
Subsystem vendor ID 0x1043



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1600
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1601
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1602
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1603
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1604
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1605
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Error messages

Driver Install: the installation failed