Question install graphics card computer crash

tHuser123

Reputable
Mar 22, 2017
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0
4,630
hi I installed a new graphics card gigabyte rx 580 8gb. and my computer crash black or blue screen starting a game. or sometimes crash from desktop.

my specs are
i7 4770k 3.5 ghz
msi z97 gaming 5 mobo
8gb ram
gigabyte rx 580 8gb
corsair cx 750w psu
windows 10 pro
 
Last edited:

computerjoe314

Respectable
Jan 2, 2019
481
36
1,840
hi I installed a new graphics card gigabyte rx 580 8gb. and my computer crash black or blue screen starting a game. or sometimes crash from desktop.

my specs are
i7 4770k 3.5 ghz
msi z97 gaming 5 mobo
8gb ram
gigabyte rx 580 8gb
corsair cx 750w psu
windows 10 pro
What did you have before?
Maybe try a BIOS update.
Are your graphics drivers up to date?
Are the temperatures OK?
Is the power cord for it installed correctly?
 

tHuser123

Reputable
Mar 22, 2017
82
0
4,630
What did you have before?
Maybe try a BIOS update.
Are your graphics drivers up to date?
Are the temperatures OK?
Is the power cord for it installed correctly?
before I had a gigabyte gtx 960 2gb installed. already tried a bios update. not sure about graphics drivers. temps are ok idling at 35c. yes I think power cord are installed correctly.