Question Install of Win11 / Win10 fails - allegedly "Missing drivers"

dor_13

Distinguished
Oct 26, 2011
202
3
18,685
I tried to install Windows 10 and Windows 11 in my new PC but both fail because of:
"A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. "

Then, when I provide it with the motherboard drivers, then I get the message:
"No new devices drivers were found."

Details:

  • Using motherboard "Gigabyte Z590 AORUS ELITE AX".
  • BIOS of motherboard is up to date.
  • The Win10 and Win11 ISO images were written to a SD Card.
  • Each Windows is written to a different SD Card.
  • All SD Cards were read via a USB 2.0 port.
  • I verified that the contents of the USB drives for Win10 and Win11 installation is valid (sha256 checksum is ok).
  • I downloaded all the drivers from the motherboard website and placed them in another SD Card.
  • My storage is two SATA SSDs which had an old Windows 10 installation (I prefer to delete it such that the new Windows installation is clean).
  • I tried to disable the XMP of RAM memory but it didn't help.
  • I tried installing ALL the drivers that the motherboard supplied (went through each of them).
  • Secure Boot is enabled (works well with my other non-Windows OS that I already installed.)

Note:
* The Windows installation starts, so the USB drive is recognized and works well.

See screenshots of each screen through the installation process (I think these images are of Win10 installation):

Screenshots are ordered by time (first screenshot appeared first in the process of installation).

Screenshot #1:
View: https://imgur.com/a/JMyHVWI


Screenshot #2:
View: https://imgur.com/a/PGpEGvI


Screenshot #3:
View: https://imgur.com/a/vdO9ucP


Screenshot #4:
View: https://imgur.com/a/Tam6GSu


Screenshot #5:
View: https://imgur.com/a/G28vOJ2


Screenshot #6:
View: https://imgur.com/a/b2qUgKL


Note:
* I tried to install additional drivers beyond what you see in the above screenshots, but they fail the same way.


Any suggestion what should I do?
I never encountered such a difficulty to install an operating system.
 
Yeah if it didn't find the drive with the preinstall drivers then the problem is with the usb.
The bios is responsible for early usb boot and loading while during the actual install the windows software takes over so they need a driver even though you boot from usb.
 
I tried to install Windows 10 and Windows 11 in my new PC but both fail because of:
"A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. "
  • Using motherboard "Gigabyte Z590 AORUS ELITE AX".
  • My storage is two SATA SSDs which had an old Windows 10 installation (I prefer to delete it such that the new Windows installation is clean).
Any suggestion what should I do?
Check if sata controller is set to AHCI (not Intel RST).
Disable secure boot (at least for windows 10 install)

Have only single drive connected, while installing windows.
Physically disconnect all the other drives.

Are those 2 sata drives - the only drives in the system?
Do you have any M.2 drives installed?