as context, my speakers on the headset still work, its clearly not the actual headset itself as the problem. ive tried going to deivce manager and reinstalling the device but it still doesnt pick up sound. i will add that it does recognise that a mic has been put in, it just doesnt pick up any sound. ALSO, when i try and configure the mic it says "make sure your audio hardware is working properly and check your audio configuration"