Installed new graphics card and now sound only goes through my monitor

[RocknRolliver]

Hello Forum! About a month ago I installed a new graphic card (GeForce GTX 750ti) to upgrade from my old Nvidia Quadro. When I did so I suddenly lost sound from my pc and all sound went through my screen which is an AOC. My problem is that I usually use both my headset and microphone and this does not seem possible because there's only 1 sound jackstick output from my screen and nothing for microphone. Is it possible to get sound through my pc again? I've looked at my sound outputs in the control panel and the default Realtek one is gone and I can only choose my screen as the output which seems strange to me.

I really hope I can get some help. It has bugged me for over a month now so I would really like to have it fixed.

 

[dovah-chan]

Did you plug in your monitor through HDMI? Try using a DVI cable instead.

 

[Mitchell49ner]

are all the correct drivers installed? I too had the same issue. after installing all the drivers go to the sound playbeack menu (in sound settings) and set your headset or whatever it may be to be the deault device. Also disabling the monitor audio would force it to use another playback option.

 

[RocknRolliver]

Did you plug in your monitor through HDMI? Try using a DVI cable instead.

I believe I have both... If that's even possible. I'm quite new to this as I just bought the PC from friend. Here's a picture of the two cables that are connected to the monitor from my graphics card. I might have messed up.

 

[RocknRolliver]

are all the correct drivers installed? I too had the same issue. after installing all the drivers go to the sound playbeack menu (in sound settings) and set your headset or whatever it may be to be the deault device. Also disabling the monitor audio would force it to use another playback option.

Here you can see what I mean. It seems like the only option I have is to have the sound output through my monitor if I'm not mistaking. It doesn't react at all if I plug the speaker jackstick or microphone jackstick into the front of my pc case as I used to.

 

[dovah-chan]

As the other user stated you probably need to (re)install your audio drivers in order for your Realtek codec to be picked up as the primary audio device. Can you take a screenshot of your Device Manager Such as this for an example

 

[Mitchell49ner]

From the picture above it didnt look like any other audio devices were plugged in. Plug in your speakers and re open the manager. it should then show up there. also from the drop down menu select show all hidden and disabled devices

 

[RocknRolliver]

As the other user stated you probably need to (re)install your audio drivers in order for your Realtek codec to be picked up as the primary audio device. Can you take a screenshot of your Device Manager Such as this for an example

I thought of just going to Realtek's website and download the drivers but I wasn't sure if it would overwrite everything and just mess it up even more. Here's the screenshot (Sorry that it's mostly in danish. Hopefully you can read what you need to)

 

[RocknRolliver]

From the picture above it didnt look like any other audio devices were plugged in. Plug in your speakers and re open the manager. it should then show up there. also from the drop down menu select show all hidden and disabled devices

My headset jackstick is already plugged in and I had that enabled as well. Weird.

 

[Mitchell49ner]

hmm, have you tried the audio jack on the back of the case as well? theres always the unlikely possibility that your IO is damaged.

 

[RocknRolliver]

hmm, have you tried the audio jack on the back of the case as well? theres always the unlikely possibility that your IO is damaged.

Plugging it in back there didn't seem to do anything :/

 

[RocknRolliver]

hmm, have you tried the audio jack on the back of the case as well? theres always the unlikely possibility that your IO is damaged.

I thought it was a problem about missing an audio driver. Realtek isn't on my computer at all since I installed the graphic card and possibly the HD sound which only goes through the monitor because I have a rather old PC? I'm just suggesting things. I don't actually know if it makes sense.

Or maybe it has something to do with the fact that I have both HDMI cable and DVI cable connected to the monitor at the same time (1 monitor only)

Note: When I disconnect my HDMI and only leaves the DVI cable it doesn't find any sound outputs at all.

Would it perhaps work if I got a headset that connects with USB in case I don't find a solution?

 

[Mitchell49ner]

sorry for the delayed response, but go back to device manager and under view select show hidden devices. Then go to grapghics adapters and uninstall the drivers to your old graphics card as well as old sould drivers

 

[Mitchell49ner]

As for your work around it is a good idea and most likely will work but it is most likely a software issue that can be fixed without you having to spend any money on it

 

[RocknRolliver]

sorry for the delayed response, but go back to device manager and under view select show hidden devices. Then go to grapghics adapters and uninstall the drivers to your old graphics card as well as old sould drivers

No worries, I just appreciate the help!
I went back to show hidden devices and they seem to be uninstalled already as far as I can tell. It's only showing the new ones as you can see

 

[dovah-chan]

If your PC is a prebuilt, you can just look up your model on the manufacturers website and download the appropriate audio drivers from their.

Or if you can't find it/don't know your PC (or motherboard) manufacturer, you can always find out which codec you have and simply do a quick google to find out where to get the drivers for it. The most common codec these days is the ALC 1150.

 

[RocknRolliver]

If your PC is a prebuilt, you can just look up your model on the manufacturers website and download the appropriate audio drivers from their.

Or if you can't find it/don't know your PC (or motherboard) manufacturer, you can always find out which codec you have and simply do a quick google to find out where to get the drivers for it. The most common codec these days is the ALC 1150.

Thank you. I will try to google it! For later reference, my computer is an oldish prebuilt HP xw8600 Workstation (Now with a new graphics card obviously)

 

[RocknRolliver]

If your PC is a prebuilt, you can just look up your model on the manufacturers website and download the appropriate audio drivers from their.

Or if you can't find it/don't know your PC (or motherboard) manufacturer, you can always find out which codec you have and simply do a quick google to find out where to get the drivers for it. The most common codec these days is the ALC 1150.

I downloaded and installed this which seems to be the one I used before. http://

The Realtek driver still doesn't show up in my audio devices or in device manager. Although I can see that it is on my computer.

 

[dovah-chan]

If your PC is a prebuilt, you can just look up your model on the manufacturers website and download the appropriate audio drivers from their.

Or if you can't find it/don't know your PC (or motherboard) manufacturer, you can always find out which codec you have and simply do a quick google to find out where to get the drivers for it. The most common codec these days is the ALC 1150.

I downloaded and installed this which seems to be the one I used before. http://

The Realtek driver still doesn't show up in my audio devices or in device manager. Although I can see that it is on my computer.

I can think of two solutions:

-Use a DVI cable instead of an HDMI one (DVI does not transmit audio signals like HDMI does) therefore disabling your monitor as the default audio device.

-Uninstall both your GPU drivers (ALL of them; including your HDMI audio drivers) and audio drivers.
Then you reinstall your audio drivers first and if it does work, reinstall the GPU drivers but omit the HDMI audio drivers (you can install them later in the future if you need to).

For a complete uninstall of both drivers out of your system:

-Go to Control Panel>Programs and Features: uninstall them normally like you would

-Then open go to your Program Files folder (be sure to check both the regular and the X86 one): delete any and all folders relating to Nvidia or Realtek.

-Next go to C:\Users\Default\AppData\ and delete any folders relating to Nvidia and Realtek. Also go to C:\Users\Default\AppData\Roaming

**(Default is a hidden folder so you might have to enable viewing hidden items in order to see it.)

-Now go to C:\Users\your_user_name_here\AppData and go to the Local and Roaming folders and delete any folders relating to the two aforementioned companies. (Ignore LocalLow if it's there)

-Next, open up the start menu and type in regedit to open up the registry.

-Navigate to HKEY_LOCAL_MACHINE\SOFTWARE and delete any folders relating to Nvidia and Realtek.

-Next go to HKEY_CURRENT_USER\Software and delete any folders relating to them.

-Also go to HKEY_USERS/S-1-5-19/Software and delete any and all folders relating to them. (Feel free to check any of the other S-1-5-XX folders for Realtek/Nvidia folders)

-Restart

-Reinstall drivers

-Restart again

-????

-Profit

 

[RocknRolliver]

If your PC is a prebuilt, you can just look up your model on the manufacturers website and download the appropriate audio drivers from their.

Or if you can't find it/don't know your PC (or motherboard) manufacturer, you can always find out which codec you have and simply do a quick google to find out where to get the drivers for it. The most common codec these days is the ALC 1150.

I downloaded and installed this which seems to be the one I used before. http://

The Realtek driver still doesn't show up in my audio devices or in device manager. Although I can see that it is on my computer.

I can think of two solutions:

-Use a DVI cable instead of an HDMI one (DVI does not transmit audio signals like HDMI does) therefore disabling your monitor as the default audio device.

-Uninstall both your GPU drivers (ALL of them; including your HDMI audio drivers) and audio drivers.
Then you reinstall your audio drivers first and if it does work, reinstall the GPU drivers but omit the HDMI audio drivers (you can install them later in the future if you need to).

For a complete uninstall of both drivers out of your system:

-Go to Control Panel>Programs and Features: uninstall them normally like you would

-Then open go to your Program Files folder (be sure to check both the regular and the X86 one): delete any and all folders relating to Nvidia or Realtek.

-Next go to C:\Users\Default\AppData\ and delete any folders relating to Nvidia and Realtek. Also go to C:\Users\Default\AppData\Roaming

**(Default is a hidden folder so you might have to enable viewing hidden items in order to see it.)

-Now go to C:\Users\your_user_name_here\AppData and go to the Local and Roaming folders and delete any folders relating to the two aforementioned companies. (Ignore LocalLow if it's there)

-Next, open up the start menu and type in regedit to open up the registry.

-Navigate to HKEY_LOCAL_MACHINE\SOFTWARE and delete any folders relating to Nvidia and Realtek.

-Next go to HKEY_CURRENT_USER\Software and delete any folders relating to them.

-Also go to HKEY_USERS/S-1-5-19/Software and delete any and all folders relating to them. (Feel free to check any of the other S-1-5-XX folders for Realtek/Nvidia folders)

-Restart

-Reinstall drivers

-Restart again

-????

-Profit

So there's basically no way I can have both HDMI for the screen but just normal sound? Because I do have both the HDMI and DVI plugged in. I might give this all a try tomorrow since it seems like a lot of work. There's no risk in this? Will I still be able to see things if I uninstall my GPU driver?

 

[dovah-chan]

I've done the uninstall before. It takes just 5 minutes even though it seems like a lot. There is zero risk as even if you uninstall your GPU driver windows will automatically use the vesa driver (which is 'broad' GPU driver) for the display.