Question installed new graphics card....screen is blank. help

ksfixitman · Feb 11, 2019

I have https://www.newegg.com/Product/Product.aspx?Item=N82E16883113089 this PC. yes its a little old but runs great. I got a new GPU geforce GTX 960 4gb DDR5. The PC does have a new CX600 corsair power supple. I installed, turned on PC. PC comes on. GPU lights up and fans come on. Screen is black.......GPU is a https://www.newegg.com/Product/Product.aspx?Item=N82E16814125852

Everything I read says GPUs are all backwards compatible. So im at a loss.....Any help please/

Dark Lord of Tech · Feb 11, 2019

It might not have a BIOS that can run the card. A lot of the pre-builts from 2102 and back can't run the cards. I would try the HP forums.

ksfixitman · Feb 11, 2019

Thank you. Ill try that.