Question Installed new Ryzen 7 5800x3d and audio does not work

[st_ryder]

My audio does not work after installing new Ryzen 7 5800x3d. It does not detect my speakers nor headphones.
I tried installing Realtek driver (x64) from here but it does not help. It does not even show up in device manager.
Updated bios before new cpu.

Can anybody please help me?

 

[kurdtnz]

Can you list your full system specs please.

 

[st_ryder]

Can you list your full system specs please.

My specs are:
Msi B450-A pro max - mobo
Ryzen 7 5800x3d - cpu newly installed (before replacing my 3600 audio was fine)
Rtx 3080 - gpu

I updated bios (tried both beta and stable), and chipset,
Cleared cmos,
Did full DDU uninstall and install of realtek drivers, but the driver are not showing up in device manager, tried a lot of times reinstalling.
In windows sound outputs only my minitor is showing up, and speakers/headphones are not detected

 

[ohio_buckeye]

Interesting. Not sure why that would happen. Might consider picking up something like this and calling it a day.

https://www.amazon.com/Creative-Labs-70SB173000000-Sound-Blaster/dp/B06XBZ38ZJ/ref=mp_s_a_1_12?keywords=usb+audio+adapter&qid=1687948966&sr=8-12

 

[Misgar]

Extract from the BIOS manual:-

HD Audio Controller [Enabled]
Enables or disables the onboard High Definition Audio controller

If the audio chipset does not appear in Device Manager, it might be switched off in the BIOS.

 

[st_ryder]

Can you list your full system specs please.

My specs are:
Msi B450-A pro max - mobo
Ryzen 7 5800x3d - cpu newly installed (before replacing my 3600 audio was fine)
Rtx 3080 - gpu

I updated bios (tried both beta and stable), and chipset,
Cleaewd cmos,
Did full DDU uninstall and install of realtek drivers, but the driver are not showing up in device manager, tried a lot of times reinstalling.
In windows sound outputs only my minitor is showing up, and speakers/headphones are not detected

 

[st_ryder]

Extract from the BIOS manual:-

HD Audio Controller [Enabled]
Enables or disables the onboard High Definition Audio controller

If the audio chipset does not appear in Device Manager, it might be switched off in the BIOS.

that option is enabled in BIOS

 

[kurdtnz]

Have you tried downloading the audio driver from your motherboards support page? https://www.msi.com/Motherboard/B450-A-PRO-MAX/support#driver

 

[st_ryder]

Have you tried downloading the audio driver from your motherboards support page? https://www.msi.com/Motherboard/B450-A-PRO-MAX/support#driver

Yea I have that one installed right now.
The most strange thing is that these drivers are simply not showing up in device manager, and I have no idea why or how. If it showed but sound was not working I would assusme some hardware issues, but how does installed driver is not showing as installed is just a mystry for me

 

[drea.drechsler]

My audio does not work after installing new Ryzen 7 5800x3d. It does not detect my speakers nor headphones.
I tried installing Realtek driver (x64) from here but it does not help. It does not even show up in device manager.
Updated bios before new cpu.

Can anybody please help me?

Unless you're running Windows 10, uninstall that driver. Windows 11 will install a default driver that's fully compatible and provides pretty much full functionality.

But by this point you may have to clean up the driver store of old incompatible drivers using Driver Store Explorer (RAPR). It's a bit of an advanced utility but not that hard to use. Read up on it on this thread and get the latest:

Driver Store Explorer (RAPR)

Latest version (v0.12.55) : Update Language.pt-BR.resx by @igorruckert in #298 de_DE - Add "device ID" and "open device properties" by @timse201 in #299 ru_RU - Add "Invert Selection", "Open Device Properties" and "Device Id" + Adding comments by @vodek3 in #301 Removing extra space/tab in...

www.elevenforum.com

Basically, uninstall the driver you have now using the Control Panel applet. Open RAPR and look for any AUDIO or SOUND drivers with REALTEK as a vendor name and force delete them. Once done, restart.

Don't touch the LAN or NETWORK drivers with REALTEK name, nor any other drivers, and you'll be safe. But even if you should delete the REALTEK network drivers Windows will identify and re-install fully functional drivers for that too at next re-start.

Be absolutely certain the AUDIO chip is enabled in BIOS. When you restart Windows will identify it and install default drivers with full functionality, even if a little bit sketch to use. You may have to open Sound Settings app and select the speaker output jack that your headphone or speaker is plugged in to. For some reason, mine will default to the Digital (TOSLink) output if I make system changes.

Once it's working, you can search for a Realtek Audio Console for your motherboard in the Windows Store. If you find one (your mobo mfr. has to provide one) it's less sketch than using Windows' controls and offers more features...like environmental effects and equalizer.

 

[st_ryder]

Unless you're running Windows 10, uninstall that driver. Windows 11 will install a default driver that's compatible and provides pretty much full functionality.

But you may have to clean up the driver store of old drivers using Driver Store Explorer (RAPR). It's a bit of an advanced utility but not that hard to use. Read up on it on this thread and get the latest:

Driver Store Explorer (RAPR)

Latest version (v0.12.55) : Update Language.pt-BR.resx by @igorruckert in #298 de_DE - Add "device ID" and "open device properties" by @timse201 in #299 ru_RU - Add "Invert Selection", "Open Device Properties" and "Device Id" + Adding comments by @vodek3 in #301 Removing extra space/tab in...

www.elevenforum.com

Basically, uninstall the driver you have now. Open RAPR and look for any AUDIO or SOUND drivers with REALTEK as a vendor name and force delete them. Don't touch the LAN or NETWORK drivers with Realtek name, nor any other drivers, and you'll be safe. Once done, restart.

Be absolutely certain the AUDIO chip is enabled in BIOS. When you restart Windows will identify it and install default drivers with full functionality, even if a little bit sketch to use. You may have to open Sound Settings app and select the speaker output jack that your headphone or speaker is plugged in to. For some reason, mine will default to the Digital (TOSLink) output if I make system changes.

Does rarp part still apply if I'm on Windows 10?

 

[st_ryder]

Also I just tried "Add legacy hardware" in device manager, selected realtek high definition driver and when it starts to install PC just blue screens. tried multiple times, same crash.
My PC is completely allergic to Realtek now seems like , which does not let me use any audio outputs 🙁

 

[drea.drechsler]

Does rarp part still apply if I'm on Windows 10?

My PC is completely allergic to Realtek now seems like , which does not let me use any audio outputs

Well...if you're on Windows 10 still then those drivers should still be appropriate, although very much outdated. And it does happen that audio drivers can become corrupted on Win10 too so removing them all using RARP will help. Windows 10 will also install fully functional audio drivers just the same as Win11 at next boot-up.

But if you've messed things up bad enough try SFC /scannow from a command prompt with admin rights. And last thing to try short of complete windows clean install is repair install with in-place upgrade.