[SOLVED] Installed SSD but can't see it in BIOS or Windows

Aug 31, 2020
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Hi! I know there are a lot of threads about this, but after searching a lot I couldnt find exactly my situation.

I just installed a Samsung V-NAND SSD 970 EVO Plus NVMe M.2

In Windows (Windows 7 64 bits) I cant see it. I tried device manager and MiniTool partition software. Also tried disk manager.

I checked in the Bios and it doesnt show up either, but Im not too sure where to look (It wasnt listed as a disk though)

I have a H270M-D3H motherboard and my BIOS version is "F2"

Oh, something important, I just want this disk as a secondary drive, dont want to install windows or anything. I also have a SSD and a HDD.
 
Solution
Thanks!

I have a SSD with Windows, and a HDD plugged from before the M2. How do I know if those are in SATA3_0 slot? Will this mess my boot drive if I have to switch it?

Look at the 2 pictures. The first one is the board. The SATA port avec inside the red rectangle and the SATA3_0 is in the green rectangle. The second picture shows the ports when you look at them on the side. So SATA3_0 is the one at the bottom right of the first 4 SATA ports on the left. If you have a drive in that plug it somewhere else.

You just have to go into your BIOS after switching the connection and make sure the boot order is fine. You should have no issues.

View: https://imgur.com/a/4qkB5iw


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Aug 31, 2020
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Hi JulianSim. Welcome to the forum! :)

When you install a M.2 on your board it disable SATA3_0. Make sure one of your other drive is not connected to SATA3_0 and if one of them is plug it in SATA3_1 and up.
Thanks!

I have a SSD with Windows, and a HDD plugged from before the M2. How do I know if those are in SATA3_0 slot? Will this mess my boot drive if I have to switch it?
 
Thanks!

I have a SSD with Windows, and a HDD plugged from before the M2. How do I know if those are in SATA3_0 slot? Will this mess my boot drive if I have to switch it?

Look at the 2 pictures. The first one is the board. The SATA port avec inside the red rectangle and the SATA3_0 is in the green rectangle. The second picture shows the ports when you look at them on the side. So SATA3_0 is the one at the bottom right of the first 4 SATA ports on the left. If you have a drive in that plug it somewhere else.

You just have to go into your BIOS after switching the connection and make sure the boot order is fine. You should have no issues.

View: https://imgur.com/a/4qkB5iw


View: https://imgur.com/a/9SPcXCe
 
Solution
Aug 31, 2020
4
0
10
Look at the 2 pictures. The first one is the board. The SATA port avec inside the red rectangle and the SATA3_0 is in the green rectangle. The second picture shows the ports when you look at them on the side. So SATA3_0 is the one at the bottom right of the first 4 SATA ports on the left. If you have a drive in that plug it somewhere else.

You just have to go into your BIOS after switching the connection and make sure the boot order is fine. You should have no issues.

View: https://imgur.com/a/4qkB5iw


View: https://imgur.com/a/9SPcXCe
Thanks for the detailed instructions! Just switch the main drive to another slot (It was in the SATA3_O) but now I cant select it as a boot device! It appears as the SATA5 in peripherals but doesnt show up in boot options. What could this be? Also "No NVMe device found" in NVMe configuration but I heard it wont show up in bios until I initialize it in Windows..

EDIT: Ok.. After I exited BIOS menu it started windows normally, it restarted and then it asked me to select between "Windows 7 home (recovered)" or "Windows 7 ultimate (recovered)".

But I still cant find the NVMe in device manager or disk manager :(
 
Last edited:
Aug 31, 2020
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You can also try the below fixes and check if your drive is recognized by the system:

  1. Initialize your SSD in case if it is not initialized.
  2. Assign a drive letter to your SSD.
  3. Check if the SSD file system is supported by Windows or not.
  4. Check if the SSD disk driver installed properly or not.

Hi

I can't do 1 and 2 because the drive doesn's show in disk/device manager. Im not sure about 3, can't found the file system type.

I can't install Samsung's driver, I get an error "Samsung NVMe express device is not connected" Or maybe your are referring to some other storage drivers for my motherboard?