Installer Service failing with Error 997 in display box a

Thomas

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Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Recently I have a Windows 2000 /SP4

When manually starting up the Windows installer Service (3.1.4000.1823) I
get a dialog box stating that "Could not start Windows Installer Service on
local computer Error 997: overlapped I/O operation is in progress" In the
event viewer I get a 7023 Event ID with the same message.

I can be reached at teamstone@hotmail.com
 
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Archived from groups: microsoft.public.win2000.advanced_server (More info?)

On Tue, 23 Aug 2005 08:30:18 -0700, Thomas <Thomas@discussions.microsoft.com> wrote:

>Recently I have a Windows 2000 /SP4
>
>When manually starting up the Windows installer Service (3.1.4000.1823) I
>get a dialog box stating that "Could not start Windows Installer Service on
>local computer Error 997: overlapped I/O operation is in progress" In the
>event viewer I get a 7023 Event ID with the same message.
>
>I can be reached at teamstone@hotmail.com


See if any of the following apply:

http://support.microsoft.com?kbid=227365 "'Error 997' When Using Hummingbird NFS Maestro in Windows 2000 "
http://support.microsoft.com?kbid=248408 "Error Message: System Error 997 Has Occurred "
http://support.microsoft.com?kbid=266657 "Windows 2000 Directory Service Agent Fails to Maintain Exclusive Control of Port 389 "
http://support.microsoft.com?kbid=295712 "Error Message: Overlapped I/O Operation Is in Progress "
http://support.microsoft.com?kbid=305837 "DNS Intersite Messaging Global Catalog NTFRS and 'Invalid Credentials' Error Messages on Domain Controller "
http://support.microsoft.com?kbid=315182 "LDAP server locally not available on domain controller because of Winsock program "
http://support.microsoft.com?kbid=827363 "How to Use the KB 824146 Scanning Tool to Identify Host Computers That Do Not Have the 823980 {MS03-026} and the 824146 {MS03-039} Security Patches Installed "
http://support.microsoft.com?kbid=830064 "LDAP queries fail and you cannot open Active Directory Users and Computers in Windows 2000 "
 
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Archived from groups: microsoft.public.win2000.advanced_server (More info?)

This may or may not be related to your problem but, A few weeks ago I started
having problems with MSI3.1 and Veritas Backup Exec. I could not remove or
install anything and my tape drives were in an "Offline" status. I contacted
my vendor about the strange problems I was having and he said that I needed
to boot into safe mode and disable my APC services. He indicated to me a
problem with my APC software version 6.x that caused problems with several
Windows components and Applications. I made the corrections and my system
started working properly..
I wouldnt have thought another application would cause these seemingly
unrelated problems,,,but it did. here is a link the the APC artical.


http://www.apc.com/solutions/display.cfm?ID=DEA020F8-5056-9170-D3E96B2134AFF145

also

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_sid=rE8v_fNh&p_lva=&p_faqid=7259&p_created=1124315705&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NTAxJnBfcGFnZT0x&p_li=



"Thomas" wrote:

> Recently I have a Windows 2000 /SP4
>
> When manually starting up the Windows installer Service (3.1.4000.1823) I
> get a dialog box stating that "Could not start Windows Installer Service on
> local computer Error 997: overlapped I/O operation is in progress" In the
> event viewer I get a 7023 Event ID with the same message.
>
> I can be reached at teamstone@hotmail.com
>
 
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