installing a CPU - ASUS P5K-E/WIFI-AP

[forlaf]

This is my first time trying to build a system, and it hasn't been working. I get lights and fans, but nothing happens on the monitor (it won't complete POST?), the CD won't open and the light on the keyboard doesn't come on.

My main concern is that I had a difficult time installing the CPU (Intel Core2-duo, E6750). I believe I got the orientation right and fit it within the notches, but the well looked nothing like the pictures ASSUS has in its troubleshooting section. There you see rows of metalic looking pins, and mine looked like velcro. I needed to use more force than I was comfortable with to close and lock the cover. Also, I couldn't get the pins to set for the heat sink/CPU fan that I had purchased. It's as if the CPU is up too high. With effort, I was able to install the unit that Intel includes with the processor.

All this has made me wonder whether the velcro like surface I saw is some sort of cover and meant to be removed when you install the CPU. If someone knows whether or not this is so, I would very much like to hear it. Also, if I have screwed up my CPU install, would that cause a POST failure and what seems like no power coming to the CD or keyboard.

Help appreciated.

 

[khaz]

Well, I assume you removed the plastic cover that was on top since you are talking about closing and locking the cover. There should be nothing underneath that plastic cover but the socket. First double check that you followed the mobo manual EXACTLY. It's possible you forgot to plug in something important.

I recommend opening everything back up to see if you have bent pins. If not, shine a flashlight into the socket. If you don't see metal winking back at all then something is very wrong. Take a pic and link it. Send it to Asus support while your at it.

 

[forlaf]

Here's an address to a picture of the socket as it now is: http://blueanchor.org/proc.htm (I'm sorry, but I don't know how to link from this "Quick reply".

I do hope I haven't bent pins or otherwise damaged things. Perhaps I have bent the arm of the locking bar or something, but I can now reinsert the processor without too much trouble. But, I'm still having problems getting the heat sink/fan re-attached. It still seems to take much more force than it ought to.

I've had difficulty getting any response from Asus tech support. It's been six days since I asked them about this, and still no reply. I think I discovered that the memory I purchased (Wintec 3AMD2800, 1G x 2) is only for AMD processors. I suppose I should have known this from the name, but I didn't. I've ordered a different set (Corsair TWIN2X2048-6400C4) that should be compatible with the Asus board, and I'm hoping this will fix things.

The system wouldn't POST. The keyboard light wouldn't light. And, the CD wouldn't open. But, when I disconnected the CD from the board and turned on the power, it would open. I'm hoping that all these symptoms can be explained by the wrong type of memory sticks.

 

[tlmck]

Try this. http://www.intel.com/cd/channel/reseller/asmo-na/eng/241215.htm

 

[forlaf]

Thank-you for this link. I didn't know that the plastic cover on the underside of the processor needed to be removed. I've been trying to stuff it in with that cover on. I suppose this is an idiot, newbe thing to do, and I hope I haven't broken anything, but the installation manual says nothing about this cover, and I wish it did.
Again, thank-you.

 

[khaz]

Just more proof that you must read all instructions carefully when building a system!

 

[forlaf]

The great thing about these projects is that they keep you in touch with your essential idiocy.

Still, if you carefully read all the instructions, it would take five years to build a system. The instructions that came with the processor from Intel consist of a series of pictures, and the picture that I thought was placing the processor into a generic socket I now see was taking the cover off of the bottom of the unit. I think Intel could be more clear. They could at least have given the address to their movie. It would have saved me grief and possibly some money. They need an easily accessible "Idiot's Guide", and I'm the one to tell them so.