I have a 2GB Acer laptop on which I'm trying to install the printer, here's what I've tried to do so far:
- As expected I went to HP Support and downloaded the 2.6 driver file, when I launched it it got stuck on preinstalling drive files and then an exception pops up, I'd have posted a screenshot but the whole system is in Arabic, but the exception has the number c000000d and it has something to do with ProductInstall.exe and BEX, googling has returned a suggestion that my security software is blocking the installation, I deactivated protection and tried again, same problem
- Having failed in the previous step I downloaded the 18MB UPD 5 universal driver. Launching it, I chose a USB install, waited for the files to be copied and then tried to connect the printer, the thing is that first I got: the device couldn't be installed and I had to disconnect the cable multiple times, but when I opened device manager the printer is showing under other devices with its name and everything
- Now I got to MS word to print a test page and when I hit print, nothing happened even though the printer is showing ready as a status.