I was trying to start my computer but for some reason the windows program will not load. It tried to reload it but I was in the process of restarting my computer by the time I realized that it was reloading the software. HELP!!! I have Windows 7 Home Prem for Refurb PCs on it (32 bit). I need this software for my job. Please help?? I do not have the recovery CD/DVD. I do have a CD/DVD that I can download it on but I am not sure how or where to find it from and what one to choose when I do find it (unless is specifically says).