installing windows 7

[summerbreezeland]

i have a hp 2000 laptop with windows 7. Takes at least 20 minutes to load to desktop.Do I need a new hard drive,or a installation or recovery disc. I have the product key Thanks

 

[clutchc]

Maybe you have too much stuff trying to start with windows. Get rid of some of the stuff in your tray. Check system config/start up and see how many boxes you have checked.

Run CCleaner and do the Clean and Registry portions both. https://www.piriform.com/ccleaner

Update your virus pgm and run a FULL virus scan.

Run Malwarebytes and do a full malware scan. https://www.malwarebytes.org/

If still no joy, then a clean install of Win7 may be your only hope. Do you have an installation disk, or were you planning on using the restore partition to return it to as-bought condition?