Hello everyone,
I recently purchased a 12700k along with an ASUS TUF Gaming Z690 Plus D4 motherboard. BIOS has been updated to the latest version 2204, Windows 10 and all updates were freshly installed on a formatted SSD, and then standard chipset, audio, LAN drivers were installed from the ASUS website. I also have a TUF Gaming 6800XT and latest AMD drivers were installed for the GPU. All BIOS settings are set to default except ASUS MCE is off (Disabled, Enforce Power Limits). I also have a Corsair H100 Elite AIO cooler. My RAM kit is Corsair Vengeance 2x8gb 16-18-18-36 3200MHz, but running with XMP off for testing. PSU is an EVGA 1000w Gold.
I tested the system with OCCT and Cinebench R23 and had no issues at all! CPU temps were around 65-72 degrees during these tests. When gaming, CPU temps were similar and GPU temps were often in the mid 70s at highest utilization. I end up black screening, with a complete audio buzzing sound, and the system fans, GPU, etc keep running but cannot do anything on the PC. It needs to be shut down via the power button.
I am at a loss here especially because I am at stock bios settings with XMP off. Does anyone have any suggestions?
Event log reveals WHEA-Logger EVENT ID 1, and then a crash dump analysis reveals the following:
8: kd> !analyze -v
***
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffffe188f64ee150, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3374
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 6468
Key : Analysis.IO.Other.Mb
Value: 7
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 19
Key : Analysis.Init.CPU.mSec
Value: 968
Key : Analysis.Init.Elapsed.mSec
Value: 11487
Key : Analysis.Memory.CommitPeak.Mb
Value: 82
Key : Bugcheck.Code.DumpHeader
Value: 0x124
Key : Bugcheck.Code.Register
Value: 0x50c47120
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
FILE_IN_CAB: WHEA-20221212-2103.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
BUGCHECK_CODE: 124
BUGCHECK_P1: 7
BUGCHECK_P2: ffffe188f64ee150
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: smss.exe
STACK_TEXT:
fffff182
fffff182
fffff182
fffff182
fffff182
fffff182
000000dc
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
Followup: MachineOwner
8: kd> !errrec ffffe188f64ee150
===============================================================================
Common Platform Error Record @ ffffe188f64ee150
-------------------------------------------------------------------------------
Record Id : 01d90e9706503f2d
Severity : Fatal (1)
Length : 3552
Creator : Microsoft
Notify Type : BOOT Error Record
Timestamp : 12/13/2022 2:03:00 (UTC)
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee1d0
Section @ ffffe188f64ee2a8
Offset : 344
Length : 2592
Flags : 0x00000000
Severity : Fatal
===============================================================================
Section 1 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee218
Section @ ffffe188f64eecc8
Offset : 2936
Length : 544
Flags : 0x00000000
Severity : Fatal
===============================================================================
Section 2 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee260
Section @ ffffe188f64eeee8
Offset : 3480
Length : 72
Flags : 0x00000000
Severity : Fatal
---------
I recently purchased a 12700k along with an ASUS TUF Gaming Z690 Plus D4 motherboard. BIOS has been updated to the latest version 2204, Windows 10 and all updates were freshly installed on a formatted SSD, and then standard chipset, audio, LAN drivers were installed from the ASUS website. I also have a TUF Gaming 6800XT and latest AMD drivers were installed for the GPU. All BIOS settings are set to default except ASUS MCE is off (Disabled, Enforce Power Limits). I also have a Corsair H100 Elite AIO cooler. My RAM kit is Corsair Vengeance 2x8gb 16-18-18-36 3200MHz, but running with XMP off for testing. PSU is an EVGA 1000w Gold.
I tested the system with OCCT and Cinebench R23 and had no issues at all! CPU temps were around 65-72 degrees during these tests. When gaming, CPU temps were similar and GPU temps were often in the mid 70s at highest utilization. I end up black screening, with a complete audio buzzing sound, and the system fans, GPU, etc keep running but cannot do anything on the PC. It needs to be shut down via the power button.
I am at a loss here especially because I am at stock bios settings with XMP off. Does anyone have any suggestions?
Event log reveals WHEA-Logger EVENT ID 1, and then a crash dump analysis reveals the following:
8: kd> !analyze -v
***
- *
- Bugcheck Analysis *
- *
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffffe188f64ee150, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3374
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 6468
Key : Analysis.IO.Other.Mb
Value: 7
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 19
Key : Analysis.Init.CPU.mSec
Value: 968
Key : Analysis.Init.Elapsed.mSec
Value: 11487
Key : Analysis.Memory.CommitPeak.Mb
Value: 82
Key : Bugcheck.Code.DumpHeader
Value: 0x124
Key : Bugcheck.Code.Register
Value: 0x50c47120
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
FILE_IN_CAB: WHEA-20221212-2103.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
BUGCHECK_CODE: 124
BUGCHECK_P1: 7
BUGCHECK_P2: ffffe188f64ee150
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: smss.exe
STACK_TEXT:
fffff182
50c470d0 fffff8015975e35f : ffffe188f64ee130 0000000000000000 ffffe188f64ee150 0000000000000022 : nt!LkmdTelCreateReport+0x139fffff182
50c47610 fffff8015975e256 : ffffe188f64ee130 fffff80100000000 000000dc00000000 000000dc1497f480 : nt!WheapReportLiveDump+0x7bfffff182
50c47650 fffff801595cacb1 : 0000000000000001 fffff18250c47ac0 000000dc1497f480 0000000000000280 : nt!WheapReportDeferredLiveDumps+0x7afffff182
50c47680 fffff80159452827 : 0000000000000000 ffffe188f6078ce0 0000000000000103 0000000000000000 : nt!WheaCrashDumpInitializationComplete+0x59fffff182
50c476b0 fffff8015920caf5 : ffffe188f6500000 ffffe188f6a75d30 fffff18250c47ac0 ffffe18800000000 : nt!NtSetSystemInformation+0x1f7fffff182
50c47a40 00007ffa799b05f4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25000000dc
1497f428 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffa`799b05f4MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
Followup: MachineOwner
8: kd> !errrec ffffe188f64ee150
===============================================================================
Common Platform Error Record @ ffffe188f64ee150
-------------------------------------------------------------------------------
Record Id : 01d90e9706503f2d
Severity : Fatal (1)
Length : 3552
Creator : Microsoft
Notify Type : BOOT Error Record
Timestamp : 12/13/2022 2:03:00 (UTC)
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee1d0
Section @ ffffe188f64ee2a8
Offset : 344
Length : 2592
Flags : 0x00000000
Severity : Fatal
===============================================================================
Section 1 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee218
Section @ ffffe188f64eecc8
Offset : 2936
Length : 544
Flags : 0x00000000
Severity : Fatal
===============================================================================
Section 2 : Firmware Error Record Reference
-------------------------------------------------------------------------------
Descriptor @ ffffe188f64ee260
Section @ ffffe188f64eeee8
Offset : 3480
Length : 72
Flags : 0x00000000
Severity : Fatal
---------
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