G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have a new 536ep modem which is recognised in Device Manager but the
drivers willnot load either from the CD or the ones within XP (which look the
same). Tried switching PCI slots etc but always back to the 'unable to
install' when trying to load the drivers. Any suggestions?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello

Well try downloading drivers for the website or just use a
different brand of modem

Alvin


geedee wrote:

> I have a new 536ep modem which is recognised in Device Manager but the
> drivers willnot load either from the CD or the ones within XP (which look the
> same). Tried switching PCI slots etc but always back to the 'unable to
> install' when trying to load the drivers. Any suggestions?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

I have two of these, on two different machines, one XP and the other W98se.
The drivers loaded just fine in both cases, eventually. I found that, in
XP, I had a problem installing the driver because the associated modem
software installed first, don't know why. But, when the modem driver
wouldn't install, I dis-installed the software, and then it seemed to do
just fine. Haven't tried reinstalling the software on the XP machine yet,
but the modem makes connection with Windows Update just fine. Never had any
problem with the W98 installation.

ISP tried to tell me that the driver was too old, as an explanation for what
later was obviously seen as their problem on the W98 machine. (Generally
people will be more concerned about resolving the problem of facing the
complainant than dealing properly with the complaint.) In the process I
kept looking for any sign of a site with the driver available but never
succeeded in finding one, so I'm still using the ones that came with the
adapters.

Good Luck,
Joe
"geedee" <geedee@discussions.microsoft.com> wrote in message
news:FFD074D3-4BD0-4B50-BB47-214DC3412FFF@microsoft.com...
> I have a new 536ep modem which is recognised in Device Manager but the
> drivers willnot load either from the CD or the ones within XP (which look
the
> same). Tried switching PCI slots etc but always back to the 'unable to
> install' when trying to load the drivers. Any suggestions?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Thanks - I connected to Update via broadband (this is someone else's PC!) and
ran update - it failed to load the drivers it downloaded so I started again -
took the modem out & re-installed it - XP then found it & installed it with
no problem - must have been the fit in the PCI slot (but it found it
before?!) - the joys of hardware!

"jt3" wrote:

> Hi,
>
> I have two of these, on two different machines, one XP and the other W98se.
> The drivers loaded just fine in both cases, eventually. I found that, in
> XP, I had a problem installing the driver because the associated modem
> software installed first, don't know why. But, when the modem driver
> wouldn't install, I dis-installed the software, and then it seemed to do
> just fine. Haven't tried reinstalling the software on the XP machine yet,
> but the modem makes connection with Windows Update just fine. Never had any
> problem with the W98 installation.
>
> ISP tried to tell me that the driver was too old, as an explanation for what
> later was obviously seen as their problem on the W98 machine. (Generally
> people will be more concerned about resolving the problem of facing the
> complainant than dealing properly with the complaint.) In the process I
> kept looking for any sign of a site with the driver available but never
> succeeded in finding one, so I'm still using the ones that came with the
> adapters.
>
> Good Luck,
> Joe
> "geedee" <geedee@discussions.microsoft.com> wrote in message
> news:FFD074D3-4BD0-4B50-BB47-214DC3412FFF@microsoft.com...
> > I have a new 536ep modem which is recognised in Device Manager but the
> > drivers willnot load either from the CD or the ones within XP (which look
> the
> > same). Tried switching PCI slots etc but always back to the 'unable to
> > install' when trying to load the drivers. Any suggestions?
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Happy it all worked out.

Joe
"geedee" <geedee@discussions.microsoft.com> wrote in message
news:3FCD9176-4C2A-47FA-BCD9-517299710BAD@microsoft.com...
> Thanks - I connected to Update via broadband (this is someone else's PC!)
and
> ran update - it failed to load the drivers it downloaded so I started
again -
> took the modem out & re-installed it - XP then found it & installed it
with
> no problem - must have been the fit in the PCI slot (but it found it
> before?!) - the joys of hardware!
>
> "jt3" wrote:
>
> > Hi,
> >
> > I have two of these, on two different machines, one XP and the other
W98se.
> > The drivers loaded just fine in both cases, eventually. I found that,
in
> > XP, I had a problem installing the driver because the associated modem
> > software installed first, don't know why. But, when the modem driver
> > wouldn't install, I dis-installed the software, and then it seemed to do
> > just fine. Haven't tried reinstalling the software on the XP machine
yet,
> > but the modem makes connection with Windows Update just fine. Never had
any
> > problem with the W98 installation.
> >
> > ISP tried to tell me that the driver was too old, as an explanation for
what
> > later was obviously seen as their problem on the W98 machine.
(Generally
> > people will be more concerned about resolving the problem of facing the
> > complainant than dealing properly with the complaint.) In the process I
> > kept looking for any sign of a site with the driver available but never
> > succeeded in finding one, so I'm still using the ones that came with the
> > adapters.
> >
> > Good Luck,
> > Joe
> > "geedee" <geedee@discussions.microsoft.com> wrote in message
> > news:FFD074D3-4BD0-4B50-BB47-214DC3412FFF@microsoft.com...
> > > I have a new 536ep modem which is recognised in Device Manager but the
> > > drivers willnot load either from the CD or the ones within XP (which
look
> > the
> > > same). Tried switching PCI slots etc but always back to the 'unable to
> > > install' when trying to load the drivers. Any suggestions?
> >
> >
> >