Question Intel HD 4000 crashes PC when trying to use it

Oct 9, 2021
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Hello! I have a i7-3770k with HD 4000, and also an RX 560 dedicated GPU. I enabled the integrated gpu in the BIOS so I maybe could use the Quick Sync encoder to try and stream. Every time I try to update it, try to use it on OBS, or even just try to restart the PC with it enabled, crashes the entire PC. I don't know what causes it, I've tried reinstalling the GPU drivers for both cards, but it didn't fix it. I wonder if there's a way to fix it. Thanks in advance!

Also, I have to either turn off the PC using the power button, or sometimes a CLOCK_WATCHDOG_TIMEOUT BSOD pops out.
 

Ralston18

Titan
Moderator
PSU: Make, model, wattage, age, condition?

Disk drive(s): make, model, capacity, how full?

Look in Reliability History and Event Viewer for error codes, warnings, or even informational events that correspond with the crash times.

Run the built in Windows Troubleshooters. The troubleshooters may find and fix something.

Also run "sfc /scannow" and "dism".

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

Fix Windows Update errors via DISM or System Update Readiness tool - Windows Server | Microsoft Docs
 

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