Intel HD 4600 Update Issue

[EclipsedChicken]

Hi all

These are my system specs
Windows 8.1 Pro
Intel i5 4440 @ 3.1Ghz
Gigabyte H87M-D3H
8GB G Skill Ram @ 1600mhz
AMD 7750
Seagate Barracuda 500gb

Recently I downloaded the Intel Update utility 2.0 and ran the auto detect for drivers. It came up that my Intel 4600 was not up to date, so I downloaded it and installed the update. When asked to restart I did so and waited for the system to reboot. When I re-entered the update utility to ensure the driver was updated it came up that it was still not up to date. I checked all the versions and turns out it installs the old 10.18.10.3960 update rather than the new 15.36.7.64.3960.

I have tried doing the update manually through the Intel site with both the zip and .exe version, yet the same issue persists
I also tried through device manager with the updating from the file and still nothing changes.

At this point I am unsure as of what to do. Does anyone have the same issue or can help provide a solution?

The exact same thing happened on my laptop which is running Windows 7 Professional. Instead of the update being for graphics it was for the Pro Wireless drivers. I did all the same things and there is nothing working.

 

[eagleneb]

Try to uninstall the video drivers completely from device manager, restart, then do a manual driver install.

 

[EclipsedChicken]

I'll give that a try now, would I also delete the driver software for the device? (There is a box that I can tick that would do this)

 

[eagleneb]

Yes, I would just to clear up any traces. You can always reinstall the software if you use it.

 

[EclipsedChicken]

Just did the update then, the update utility recognises the new and correct update of 15.36.7.64.3960. However it has that update in the currently installed and latest version section. Thanks for the help.

 

[eagleneb]

No problem! Glad to help.