Intel HD Graphics crash after VGA Driver install

[John Arbincal]

Hello everyone! I bought an Acer Aspire E15 in 2015 and it come with a problem: after installing Windows 8.1 and Wireless, AHCI, Chipset AMD RST drivere the Windows starter to download and install VGA Driver for Intel HD Graphics. After this, the display set to be black, sometimes it restarts and also the display stops. I can are the mouse pointer and I can laggy move it. I also tried to reinstall the OS, it doesn't work. This happend too for Windows 10. If You have got any questions, ask me! And one more thing, this happens after the Windows loading screen!

 

[Lutfij]

Can you please pass on the model for your laptop? There should be a sticker located under your unit with a model number and if not there should be an alphanumeric text following Acer Aspire E5-XYZB, provided we're talking about the E5 and not the E15(which I cant seem to find).

You can also look into the tutorial linked below to follow the order for installing your drivers. Might I ask what the laptop's original OS was and where you sourced your installers for both Windows 8.1 and Windows 10?

 

[Calvin7]

Acer Aspire E15 (ES1-511-C59V)
https://www.amazon.com/Acer-ES1-511-C59V-15-inch-Celeron-Windows/dp/B00K2O4TI8

Drivers should come exclusively from ACER support. The above model is listed under Aspire ES1 not E15.

You write about Chipset AMD RST driver, this is gibberish to me. So, I can't really understand you, or where you are getting your downloads from or the exact model of your Laptop. If you are getting drivers that are not from Acer Support, then that is likely your problem.