Question intelppm.sys crasheswhile playing games(please help, ive been dealing with this for 7 months and nothing works, even a clean installation of windows.)

gardenman

Distinguished
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/8Lmoqzg4/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:071121-13015-01.dmp (Jul 11 2021 - 20:47:05)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 12 Sec(s)

File information:071121-12953-01.dmp (Jul 11 2021 - 22:51:40)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 1 Hour(s), 19 Min(s), and 45 Sec(s)

File information:071121-12421-01.dmp (Jul 11 2021 - 15:46:44)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 21 Min(s), and 49 Sec(s)

File information:071121-12359-01.dmp (Jul 11 2021 - 23:04:27)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: RobloxPlayerBeta.exe)
Uptime:0 Day(s), 0 Hour(s), 12 Min(s), and 27 Sec(s)

File information:071121-12421-02.dmp (Jul 11 2021 - 15:51:12)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 09 Sec(s)
Comment: 2 or more types of RAM are installed. This is common on laptops.

Possible Motherboard page: https://pcsupport.lenovo.com/hr/en/products/laptops-and-netbooks/3-series/ideapad-3-15iml05
There is a BIOS update available for your system. You are using version DXCN34WW and the latest is version DXCN35WW. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
Specs of system still help
CPU - Intel(R) Core(TM) i5-10210U
12gb ram
its a laptop so rest of specs are: http://godgetreview.com/lenovo-ideapad-l3-15iml05-specs-and-details/

drivers - https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/ideapad-l-series-laptop/l3-15iml05/downloads/automatic-driver-update

have you run the automatic update function? most of your drivers are from last year, and none of the dumps mention a driver. And none of them are driver verifer dumps either.

try running this - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
 

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