the nerd 389 :
What components are in the computer, how old is the machine, and when did the problem start?
Thanks for your response.
1. Components
I've run HWiNFO which shows:
Mb: ASRock77 Extreme 4
Chipset: IntelZ77 (Panther Point DH)
CPU: Intel Core i3-2120
HDD: SATA 6Gb/s ST2000DX001-1CM164 [2000GB]
HDD: SATA 6Gb/s ST2000DM001-1CH164 [2000 GB]
DVD Drive: SATA 1.5Gb/s TSSTcorp CDDVDW SH-224BB [DVD+R DL]
BluRay Drive: SATA 1.5Gb/s ATAPI iHBS112 2 [BD-RE]
Memory: 16GB Type DDR3 SDRAM
Video Adapter: Intel HD Graphics 2000
Audio: Intel Panther Point PCH - High Definition Audio Controller
In addition the machine has a 250GB HDD which has the Operating System on it, but I don't seem to be able to find any reference to this in the HWiNFO results. It's not listed among the other 4 drives listed above. Don't understand that.
Is that enough info?
2. Machine was built 4.5 years ago.
3. Sadly don't know precisely when it started - a few weeks back. Could have been around the time I installed Invelos software 'DVD Profiler', but that could be purely coincidental. I have noticed some slower response times recently, e.g. selecting the Font menu in Excel sometimes responds immediately but often takes 5+ seconds. Don't know if this could be related.
Incidentally, tried playing a music DVD today and was not surprised to encounter same issue with the playback from that.