I've had intermittent crashing occurring with my custom built PC at least since 2019. It's been very infrequent as of recent, but it used to occur more often before I changed the power settings for my video card to performance mode.
I've had my video card sent in for an RMA for two weeks now, and despite currently using the processor's integrated graphics, I'm still having this issue occur once every other week, so I know the graphics card isn't the only possible hardware issue here.
What happens is that the screen locks and there's no input going to the monitor. I can't move the mouse or even change the keyboard to caps lock.
The consistent crashes occur while using Firefox. I have roughly over 3,000 tabs open (I know, I know). The tabs aren't actually loaded upon starting the browser, so I'm not sure how taxing it is having the tabs open regardless if they're loaded and active. It also seems to occur more readily if I have several youtube videos open.
I run very demanding graphics games at times and not once have I had a crash while gaming or running another intensive program. It's always been Firefox related.
Looking at the event ID and I consistently see the following errors:
6008, 161, 41, and 1101
I've run numerous diagnostic tests such as memtest on my memory and have yet found any errors with the RAM.
System info:
Windows 10 64-bit
Intel I9-9900K
G-Skill TridentZ 4 x 8GB
Asus Maximus XI Hero
Aside from closing all the tabs, what other advice is there to diagnose any potential hardware issues?
I've had my video card sent in for an RMA for two weeks now, and despite currently using the processor's integrated graphics, I'm still having this issue occur once every other week, so I know the graphics card isn't the only possible hardware issue here.
What happens is that the screen locks and there's no input going to the monitor. I can't move the mouse or even change the keyboard to caps lock.
The consistent crashes occur while using Firefox. I have roughly over 3,000 tabs open (I know, I know). The tabs aren't actually loaded upon starting the browser, so I'm not sure how taxing it is having the tabs open regardless if they're loaded and active. It also seems to occur more readily if I have several youtube videos open.
I run very demanding graphics games at times and not once have I had a crash while gaming or running another intensive program. It's always been Firefox related.
Looking at the event ID and I consistently see the following errors:
6008, 161, 41, and 1101
I've run numerous diagnostic tests such as memtest on my memory and have yet found any errors with the RAM.
System info:
Windows 10 64-bit
Intel I9-9900K
G-Skill TridentZ 4 x 8GB
Asus Maximus XI Hero
Aside from closing all the tabs, what other advice is there to diagnose any potential hardware issues?
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