Question Intermittent "Request Timed out" Google Ping Lines up with getting kicked from games, Discord lag.

Apr 18, 2020
3
1
15
0
Hello all. I am on an ethernet wired computer running a 2800x, 32 GB Ram and a 1080 GPU. I Intermittently run into ping spikes at random intervals, sometimes multiple times a minute, sometimes once every 5 minutes. When I ping google I find the results line up with when I experience these issues. All drivers are updated, ISP said its nothing on their end. Used different cables, used an ethernet adaptor. I'm not sure what else I am able to do. I can barely talk on Discord because multiple times a minute the calls just cut out. I am using Nextlink Internet, a Tower based Internet service.

Here is what this looks like: Any ideas would be appreciated to fix this so that I can game again.

Reply from 172.217.9.142: bytes=32 time=29ms TTL=55
Reply from 172.217.9.142: bytes=32 time=29ms TTL=55
Reply from 172.217.9.142: bytes=32 time=30ms TTL=55
Reply from 172.217.9.142: bytes=32 time=30ms TTL=55
Reply from 172.217.9.142: bytes=32 time=29ms TTL=55
Reply from 172.217.9.142: bytes=32 time=29ms TTL=55
Request timed out.
Reply from 172.217.9.142: bytes=32 time=133ms TTL=55
Reply from 172.217.9.142: bytes=32 time=29ms TTL=55
 
Apr 18, 2020
3
1
15
0
I cannot connect directly to Modem. Computer states it doesn't get an IP Address from it. ISP also told me I can't do that for some reason.

I will connect another PC and be back with the results.
 
Run tracert and get the hops in the path.

Run constant ping to hop 1 your router and hop 2 the ISP router. If you see issues to your router it is something inside your house. If you see no problems in hop 1 but hop 2 has issues then there is a problem with the connection to your house. Check your wiring but it is normally outside your house. Show the ISP these 2 pings. You want to run them both at the same time so they will admit it is something past your router.
 

ASK THE COMMUNITY