Which player program are you using ? Windows 10 default apps don't have support for DVD video. Ty with VLC for instance.So I have this Samsung SH-224bb DVD Multi Recorder. Essentially it will play CD's, DVD R and RW's but not DVD Video. I cannot figure why it won't support playback of just those types of DVDS. I have windows 10 currently and I am hoping that isn't the issue.