Hey guys,
Just as the title says, I recently got a custom built rig. Apologies for the long drawn out post, but I wanted you guys to know exactly what I'm dealing with and what I've done so far. Honestly I don't know much about the composition of a PC and how it's put together but I've been learning as I google and troubleshoot all the issues I have LOL. But anyway, I currently have a 256 Solid-State Drive installed which also contains my Windows OS. I also have a 1TB Hard Disk Drive that I download all of my video games to. Following my upgrade that I did on my graphics card (Which was the gtx 1050 ti upgrade to the rtx 2070 super) which worked excellently for a while, My 1TB Hard Drive started disconnecting. I noticed this because I'd be in the middle of gaming and of course once the drive disconnects in comes the crash.
So far, I've opened the bay and disconnected and reconnected both the sata data cables and power cables to the HDD and I even purchased 2 new SATA data cables and replaced the old. The issue still persists so I'm now assuming that it may be a failing hard drive due to the clicking noise. I used another PC's internal HDD in the place of my alleged "failing" hard drive and the test drive gave the same results.. random clicking noises and disconnects and reconnects and I've made sure all connections are tight and in place. So I'm thinking, "There's no way both of these HDD's could be failing".
I removed the test HDD and put the original HDD back in. Placed the test HDD back into the PC I retrieved it from and the symptoms did not exist at ALL. The PC runs perfectly fine no drive disconnects. This has now lead me to believe that the hard-drive probably is not failing, it could be something else. I'm going to post my PC's stats because I have NO idea what could be the cause of this.
I'm running a 700W PSU and I used a voltage calculator and was recommended about at least a 350W PSU should be used. I have disabled the 1TB SATA HDD because of the issues it's been having which is why it's not appearing in the specs. If anyone could lead me on the right path to a resolution for this issue, I'd be much appreciative. Thanks in Advance guys!
Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 5 2600 54 °C
Pinnacle Ridge 12nm Technology
RAM
16.0GB Single-Channel Unknown @ 1197MHz (17-17-17-39)
Motherboard
Gigabyte Technology Co. Ltd. B450M DS3H-CF (AM4) 45 °C
Graphics
HP 25x (1920x1080@144Hz)
XenSource Citrix Indirect Display Adapter (Undefined)
4095MB NVIDIA GeForce RTX 2070 SUPER (MSI) 61 °C
SLI Disabled
Storage
223GB ADATA SU635 (SATA (SSD)) 56 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
Just as the title says, I recently got a custom built rig. Apologies for the long drawn out post, but I wanted you guys to know exactly what I'm dealing with and what I've done so far. Honestly I don't know much about the composition of a PC and how it's put together but I've been learning as I google and troubleshoot all the issues I have LOL. But anyway, I currently have a 256 Solid-State Drive installed which also contains my Windows OS. I also have a 1TB Hard Disk Drive that I download all of my video games to. Following my upgrade that I did on my graphics card (Which was the gtx 1050 ti upgrade to the rtx 2070 super) which worked excellently for a while, My 1TB Hard Drive started disconnecting. I noticed this because I'd be in the middle of gaming and of course once the drive disconnects in comes the crash.
So far, I've opened the bay and disconnected and reconnected both the sata data cables and power cables to the HDD and I even purchased 2 new SATA data cables and replaced the old. The issue still persists so I'm now assuming that it may be a failing hard drive due to the clicking noise. I used another PC's internal HDD in the place of my alleged "failing" hard drive and the test drive gave the same results.. random clicking noises and disconnects and reconnects and I've made sure all connections are tight and in place. So I'm thinking, "There's no way both of these HDD's could be failing".
I removed the test HDD and put the original HDD back in. Placed the test HDD back into the PC I retrieved it from and the symptoms did not exist at ALL. The PC runs perfectly fine no drive disconnects. This has now lead me to believe that the hard-drive probably is not failing, it could be something else. I'm going to post my PC's stats because I have NO idea what could be the cause of this.
I'm running a 700W PSU and I used a voltage calculator and was recommended about at least a 350W PSU should be used. I have disabled the 1TB SATA HDD because of the issues it's been having which is why it's not appearing in the specs. If anyone could lead me on the right path to a resolution for this issue, I'd be much appreciative. Thanks in Advance guys!
Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 5 2600 54 °C
Pinnacle Ridge 12nm Technology
RAM
16.0GB Single-Channel Unknown @ 1197MHz (17-17-17-39)
Motherboard
Gigabyte Technology Co. Ltd. B450M DS3H-CF (AM4) 45 °C
Graphics
HP 25x (1920x1080@144Hz)
XenSource Citrix Indirect Display Adapter (Undefined)
4095MB NVIDIA GeForce RTX 2070 SUPER (MSI) 61 °C
SLI Disabled
Storage
223GB ADATA SU635 (SATA (SSD)) 56 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio