I'm having an issue with an old HP Mini 311-1000 (x32-bit) running Windows 7 Home Premium that used to belong to a relative of mine. I factory reset it to start it anew, and I attempted to update it through 'WIndows Update' in the settings for whatever is the latest firmware for Windows 7 before it was discontinued, but I keep encountering errors.
The first error was from Windows Update which is 80072EFE. This one seems to be about the connection or network-related driver issues I'm having which makes sense.
- I tried to share .msu files to this laptop from my other PC via Bluetooth to update it, but it wouldn't take any of the updates I sent as if they weren't compatible. I'm not sure which ones work for it.
- Strangely enough, it will load anything I type in search engine and will load AOL, but both will have missing elements such as pictures that have 'X' or the missing image/thumbnail icon.
- I am unable to install other browsers such as Chrome or Edge due to being unable to access the internet through this laptop.
ipconfig, and I am also able to successfully ping it and other DNS servers/websites; I also tried changing the laptop's DNS to other DNS servers to no avail. This also persists when I try to use my other PC (still the same home network) or my phone (carrier's mobile data) as hotspots for this laptop.
ipconfig /flushdns, and
ipconfig /renewalso did not work.
I tried uninstalling, deleting, and replacing the driver (the wireless adapter is a Broadcom 43224AGN 802.11a/b/g/n 2x2 Wi-Fi Adapter that originally showed up as Broadcom 43224AG 802.11a/b/g/draft-n Wi-Fi Adapter) with one I could find online that I installed via Bluetooth from my other PC, but that did not work either. Lastly, I tried another factory reset, but the problem still persisted.
Every other device in my home is connected perfectly fine to my network (Eero with dual-band network for both GHz frequencies), so I really do not know what is going on with this laptop and I'm at my wit's end with it. I unfortunately don't have an ethernet cable handy to see if the issue persists with a wired connection.
What could be its issue?