Internet choking every 5-10 min

[Sharkyman]

Hello guys ,

I have a problem with internet chocking for quite some time but I'm really tired of it already and I decided to address it here first and after move on with a complain to the internet provider if it proves to be their fault.

So , I'm a gamer let's say for most of my time and while I play Dota 2 / CS Go , and other games , I was just giving 2 examples , every 5-10 min I have a like 2-3 sec lagg.
I was using on csgo the command net_graph to see what actually happens that 2-3 sec while I'm lagging and I saw 2 things:
- ping slightly goes up
- choke goes to 20-30%

Now I'm using a wireless connection but I have tried directly with the cable plugged into my laptop and I have the same problem.

What can be the cause of this? To be hones I have tried all solutions I found on google but I would be happy to get some opinions / solutions even if I have to do it again , I will till I have left only the internet provider option so I can go on with the complaint in case I can't fix it.

Thank you

 

[Luxy]

My advice would be to contact your internet provider, most providers can test your line and your router online so they can test to see if anything is causing interference. So I would call them before wasting any more time searching online.

 

[Jester Maroc]

If your ISP does not believe you, download and install https://www.pingplotter.com/products/free.html

You can use it to ping the Dota2/CS-GO servers and it will save all the data which you can then present to your ISP.

 

[Sharkyman]

Thank you very much for your answers

So before calling them I tried again to use cable directly to my laptop and apparently I didn't have any problem the whole day I've been using the cable .

So if the cable is not the problem means is the router...what can I do? is it a factory defect or is it smth else?

 

[Sharkyman]

So they have come in the end to my house they checked if the cable is good and the line is good and all seems to be ok.

When I plugged the cabble into the router it started again to give me that packet loss / choke every 5-10 min. It seems that clearly is the router's fault. But why? Before this router I had another one and it was happening exactly the same thing...that was the reason of buying a new router...now I got another router 4 days ago and I still have this problem...is unbelievable