Internet connection dropping

[canusavac]

I have 1 Win7 pc connected to my home network that keeps losing its connection (wireless). All other pc's are fine (all Win7 and all wireless). I have Google'd for the past 2-3 months in an attempt to fix this problem (it started around that time). My event viewer is showing "TCP/IP NetBIOS Helper service was successfully sent a stop control" with error code of 0X40030011. Then after a minute or so, the internet comes back. I have adjusted my power settings on the adapter (to not turn off), updated my adapter driver, updated the router's firmware (Asus RT-AC68U), tried disabling win services for tcp/ip, computer browser, etc. based on the recommendations I am finding on different sites. But nothing corrects this. I contacted ASUS who said it's not a router problem because the other PC's don't have an issue. The latest tool I found is called MiniToolBox which is designed to troubleshoot wireless issues. I have run it but am not sure on what the results mean. I can post here if you think it would help. Please help me resolve this. I would REALLY appreciate the help. Thank you!!

 

[scout_03]

did you try the os repair with the cd .

 

[canusavac]

No - but I can try this. Do I need to do anything special like run in safe mode or just load the cd and select a repair option?

 

[scout_03]

put cd in and made system to boot from then repair mode .

 

[canusavac]

ok - I've completed this. I'll give it a day or so to make sure it is resolved. Thank you for the help!!

 

[canusavac]

Looks like it's holding up. Thank you so much for the suggestion!!

 

[scout_03]

this bug is a known issue from microsoft and they did neve solve it .