Basic issue: wireless adapter is dropping connection every 10 minutes or so.
Immediate workaround suggested: reconnect desktop to modem / route with ethernet cable. This I did but Windows is not defaulting to this as ‘best’ connection and internet continues to be dropped every 10 minutes or so.
MB: gigabyte ATX GA-Z170X-Gaming 5
PS: EVGA SuperNova G1 650 watt
OS: Windows 10 pro 1903 build 18362.778
Adapter: TP-Link – have to pull the case cover to get the model (if that’s needed later)
Troubleshooting steps taken:
AT&T tech already visited. Checked ‘copper’ good. Replaced port at line office (3 miles distant). Past visits have checked all internal house wiring and replaced separate modem router with new BGW210. Tested download speed is ~2.75 on a 3.0 service. I am told this is good for my service package and I can’t get higher speed for such a long run unless I get fiber which won’t happen (I am way rural).
The above is likely unrelated to my problem but the router did show red broadband and phone a couple of times the other day. This establishes a baseline: I don’t think my problem is external. Also daughter’s laptop and desktop, both on in-house wireless, seems to be working. So it’s my desk top.
Wireless printer will get dropped, then comes back up. Then the internet will drop out etc (I manually reconnect using the network icon on the taskbar). This al stared about a week ago and now its to the point of being unusable (I work at home so this is crucial).
Now it was the AT&T tech who suggested reconnected with an ethernet cabl. So I did – route to motherboard. That shows up as a ‘unidentified network’ but connected. Now, contrary to my research on the web, the OS does not seem to auto select the best connection. If it did I would not still be dropping off (assuming this is my adapter). This is sort of verified by the network label ‘unidentified’.
So question 1: Is it my PC specifically the adapter or something else?
Question 2: If I can bypass the adapter with an Ethernet hardwire why isn’t windows identifying that and if I have to do that manually how do I do it? Desk top is <3’ from BGW210 modem / router.
Immediate workaround suggested: reconnect desktop to modem / route with ethernet cable. This I did but Windows is not defaulting to this as ‘best’ connection and internet continues to be dropped every 10 minutes or so.
MB: gigabyte ATX GA-Z170X-Gaming 5
PS: EVGA SuperNova G1 650 watt
OS: Windows 10 pro 1903 build 18362.778
Adapter: TP-Link – have to pull the case cover to get the model (if that’s needed later)
Troubleshooting steps taken:
AT&T tech already visited. Checked ‘copper’ good. Replaced port at line office (3 miles distant). Past visits have checked all internal house wiring and replaced separate modem router with new BGW210. Tested download speed is ~2.75 on a 3.0 service. I am told this is good for my service package and I can’t get higher speed for such a long run unless I get fiber which won’t happen (I am way rural).
The above is likely unrelated to my problem but the router did show red broadband and phone a couple of times the other day. This establishes a baseline: I don’t think my problem is external. Also daughter’s laptop and desktop, both on in-house wireless, seems to be working. So it’s my desk top.
Wireless printer will get dropped, then comes back up. Then the internet will drop out etc (I manually reconnect using the network icon on the taskbar). This al stared about a week ago and now its to the point of being unusable (I work at home so this is crucial).
Now it was the AT&T tech who suggested reconnected with an ethernet cabl. So I did – route to motherboard. That shows up as a ‘unidentified network’ but connected. Now, contrary to my research on the web, the OS does not seem to auto select the best connection. If it did I would not still be dropping off (assuming this is my adapter). This is sort of verified by the network label ‘unidentified’.
So question 1: Is it my PC specifically the adapter or something else?
Question 2: If I can bypass the adapter with an Ethernet hardwire why isn’t windows identifying that and if I have to do that manually how do I do it? Desk top is <3’ from BGW210 modem / router.