Internet Connection working but can't load websites using FQDN

gester24

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Jul 19, 2009
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Hello everyone. I've been looking everywhere for answers and i couldn't find anything to help me with a problem i currently have. I hope someone in the community will be able to help me out with this problem i have. I recently upgraded my modem and before then my internet connection was working. I was able to connect to websites and all. But once i upgraded it wouldn't allow me to connect. my other computers are able to but not my main one. My ISP couldn't help me and told me to bring it in to the shop cause they said something was blocking my connection.
I ran some basic things i saw on the internet. i am able to get to web pages through ip address but not through the "www.yahho.ca" type ones. I was wondering if anyone could help me? I'm in dire need of help. Thanks you.
 
sounds like a DNS Server problem.

go Start then Run in XP - (Windows key plus R in Vista and Windows 7), then type in the following, including all the spaces:- cmd /k ipconfig /all -- then press Enter and from the black form that shows up, take a note of the numeric code beside the word "DNS Server" -- usually something like 192.168.0.1. Type exit to close the black form.

 

gester24

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Jul 19, 2009
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thanks for the reply. yeah it's exactly what you put in under there it's 192.168.0.1. The funny thing is that i'm able to play online games and such but not able to browse. lol.
 

gester24

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Jul 19, 2009
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i have malwarebyte and search and destroy. I ran search and destroy and fixed the issues. haven't ran through malware yet. will do soon. But do you think that could be the actual problem tho? Thanks for the help.
 

gester24

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Jul 19, 2009
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ok so it's running and so far there's nothing being caught. I'm pretty sure there wouldn't be any malware on the computer cause i always run the program and also cause i wasn't able to get on the internet before hand. But hopefully the problem is something just small :(
 

gester24

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Jul 19, 2009
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okey so there's no malware on my computer. do you know if there could be anything else that is preventing it from gettig on the internet?
 

gester24

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Jul 19, 2009
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Open a command prompt, type "ipconfig/all" and post the output here.

Thank you very much for helping me out. i'm currently using another computer. how would i copy and paste that into document? i can then transfer it on a usb to this computer i am using.
 

gester24

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Jul 19, 2009
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You can only run ipconfig/all in Safe Mode with Networking.

k here it is:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Raphael>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Raphael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ChunkeyMonkey
Description . . . . . . . . . . . : Rosewill RNX-N180PCe Wireless
PCI-E NIC
Physical Address. . . . . . . . . : 00-08-54-9C-AE-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TeamViewer VPN Adapter
Physical Address. . . . . . . . . : 00-FF-1A-B4-EF-DB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : NVIDIA nForce Networking Contr
Physical Address. . . . . . . . . : 00-24-8C-3F-2E-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : April-03-11 11:30:29 AM
Lease Expires . . . . . . . . . . : March-31-21 11:30:28 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled