So for about 2 week now my laptop has been nearly disconnecting me from the internet. I say nearly because every time it happens I check whether or not I'm connected to my router and it says "Connected, Secured" with one or no bars. This normally happens while I'm playing LoL where I'd get a solid 500 Ping and it would say at the top "Attempting to reconnect" At first I thought it was because my router is on the 1st floor in the kitchen and I'm on the second floor across my house, basically being as far away from the router as possible, and running an ethernet cord from my kitchen to my room is not an option. I also remember getting bad ping before this happen but I found out the reason why. It was because my Dad would stream movies through a VPN to his Chromecast, so I asked if he'd stop streaming videos but every he'd do so my ping would shoot up to 1,000+. After he stopped Streaming videos my connection was fine... For about a month. Then my computer would start disconnecting. So I decided to speed test my laptop vs my school laptop and my phone in my room.
We're paying for 150 Down and up from Verison and all these tests were done one by one by the way.
Phone: 5 Ping / 13 Download / 10 Upload
School laptop: 6 Ping / 50 Download / 30 Upload
Laptop 7 Ping / 23 Download / 24 Upload
I then tested my phone and school pc again on our 5G connection that my laptop SADLY doesn't even show because has a b/g/n adapter.
Phone: 6 Ping / 143 Download / 68 Upload
School laptop: 7 Ping / 134 Download / 108 Upload
I broke down and bought a "Netgear Nighthawk X4 WiFi Range Extender AC2200" and somehow that made the connection worse on my laptop. But I've determined it has to be something with my computer because on the extender the connection from the router to the extender is good but from the extender to my pc is poor. After disconnecting my laptop from the extender and connecting my school laptop to the extender the light changes from poor to good. So it has to be something with my laptop right?
I've tried everything I can think of. I've already looked at multiple other people with similar problems on this website and others and none of their solutions have fixed my connection issues. I've stopped unnecessary services on my network, I've disabled peer-to-peer updates in my Windows update settings. I've done two virus scans, one with Malwarebytes and another with Webroot, nothing. I checked for updates to my drivers and still nothing. I've had this computer for 2 years now and these problems have only arose in the past week or two. Send help!
My specs on this potato are:
Model: HP Envy TS 17 Notebook PC
OS: Windows 10
Ram: 16 GB
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
GPU: GeForce 840M
WiFi adapter: Realrek RTL8188EE 802.11 b/g/n WiFi Adapter
We're paying for 150 Down and up from Verison and all these tests were done one by one by the way.
Phone: 5 Ping / 13 Download / 10 Upload
School laptop: 6 Ping / 50 Download / 30 Upload
Laptop 7 Ping / 23 Download / 24 Upload
I then tested my phone and school pc again on our 5G connection that my laptop SADLY doesn't even show because has a b/g/n adapter.
Phone: 6 Ping / 143 Download / 68 Upload
School laptop: 7 Ping / 134 Download / 108 Upload
I broke down and bought a "Netgear Nighthawk X4 WiFi Range Extender AC2200" and somehow that made the connection worse on my laptop. But I've determined it has to be something with my computer because on the extender the connection from the router to the extender is good but from the extender to my pc is poor. After disconnecting my laptop from the extender and connecting my school laptop to the extender the light changes from poor to good. So it has to be something with my laptop right?
I've tried everything I can think of. I've already looked at multiple other people with similar problems on this website and others and none of their solutions have fixed my connection issues. I've stopped unnecessary services on my network, I've disabled peer-to-peer updates in my Windows update settings. I've done two virus scans, one with Malwarebytes and another with Webroot, nothing. I checked for updates to my drivers and still nothing. I've had this computer for 2 years now and these problems have only arose in the past week or two. Send help!
My specs on this potato are:
Model: HP Envy TS 17 Notebook PC
OS: Windows 10
Ram: 16 GB
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
GPU: GeForce 840M
WiFi adapter: Realrek RTL8188EE 802.11 b/g/n WiFi Adapter