Internet disconnects every few moments! PLEASE HELP

Claaken

Reputable
Oct 9, 2014
158
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4,680
Cutting straight to it I have a BTHub-5 (bt infinity) and i use that as my internet source for all home devices. One of them being my PC which is the only device that is currently having issues.
EVERY few minutes i am losing connection on my pc to everything and instead of the lovely 4 bars in the bottom right - it either shows me an yellow warning sign or it just shows me nothing is connected (red sign on pc symbol)

If someone can please please try and help me with this problem i will be very happy. I have been dealing with this for too long and it is so frustrating! (i just want to play cs)

Sometimes when it happens it signals me that the USB dongle has been disconnected (i am using win10) - i perhaps wondered if i has faulty USB ports or something like that?

PLEASE ASK FOR ANY ADDITIONAL INFORMATION! I WILL ACTIVELY REPLY
 
Solution
First thing, test the USB wireless card on another computer, at about the same range as the one with the issue, works or no? If it works, check for a BIOS update for the motherboard, and a chipset driver. Did the issue start when Windows 10 was installed or has it never worked? Did you try a different USB port, rear vs front for example?
First thing, test the USB wireless card on another computer, at about the same range as the one with the issue, works or no? If it works, check for a BIOS update for the motherboard, and a chipset driver. Did the issue start when Windows 10 was installed or has it never worked? Did you try a different USB port, rear vs front for example?
 
Solution