Internet Disconnects Randomly, Still Receiving Information.

Feb 9, 2019
1
0
10
0
I've been having an issue for the past few months where, seeming randomly, my internet connection will cut off for anywhere from 5 seconds to a minute. I know this isn't an issue with my computer because it also has an affect on my phone's Wi-Fi and the other devices in the house. The main thing confusing me about this problem is that I still receive information while this is happening. So, if I'm streaming video, loading a web page, or playing an online game while this happens it will freeze up or disconnect, BUT if I am in a voice call on Discord when this happens I am still able to hear everyone talking while my connection is down, though they can not hear me until it comes back. I really don't even know where to start with fixing this, and I would greatly appreciate some assistance if possible.
 

ASK THE COMMUNITY