Internet disconnects when i try to download a big file (>1GB)

[iTSinMW2]

My internet always disconnects every time i try to download a file bigger than 1 GB. I was trying to download a game but my internet disconnected. I thought, "weird. this never happens." so i try to reconnect but cant. I have to restarts the computer. every single time i do this, it keeps happening.

I have a new router that works perfectly. I can surf the web, watch videos on YouTube but cant download anything that is a big file.

This started to happen yesterday with no warning at all.

Please help me!

 

[Combat Wombat]

Factory reset the router and see if there are any improvements.

Note:
Once you factory reset the modem – any port forwarding/WiFi Security will revert to default, so you'll have to reconfigure these.

Meanwhile:
Free ADSL modem line stats monitoring programs like RouterStats (which I have used for years successfully in tracking down line issues) are very useful
see http://www.vwlowen.co.uk/internet/files.htm

+ Whats the model number of the router ?

 

[iTSinMW2]

How do I factory reset the modem and how do I use a free ADSL modem? Also, where would I find the model number of my router? 😵

 

[nikorr]

What are u downloading the files with? Browser?

 

[Combat Wombat]

Model number will be on the bottom of the router.

Reset Router:
http://www.ehow.com/how_2110924_reset-back-factory-default-settings.html