Internet Dropping Out Every Day

OrangeVagabond

Reputable
Dec 25, 2014
14
0
4,520
Hello.
Since about 2/3 weeks ago, my internet has been dropping out for about 10 minutes 1-3 times a day. I find it really annoying since I play a lot of online video games.
I cannot give you the exact router, but it is a Netgear one that is slightly old.
I have rang up our ISP and they are going to take a look at it in a few weeks, but in the mean time is there anything I can do to troubleshoot or fix the problem?
Thanks
 
Solution
If it is wired, and every device is having the same issue, then it is either the modem/router, or something outboard that the ISP controls.

erfg12

Reputable
Jan 16, 2015
7
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4,520
Sometimes it could be the line coming in to your house, or the line going in to your modem/router.

But the real question that needs to be answered is, the device that's getting the internet dropped, is it on WiFi or LAN, or is it network wide?
 

OrangeVagabond

Reputable
Dec 25, 2014
14
0
4,520


It is lan, but every device is having this problem.