[SOLVED] Internet goes down and PC wont restart

[eddyman1111]

Hi so i been having a issue where my internet will suddenly will stop working and i cant click the wifi icon on my toolbar but everything else will act normal.

If i try to restart or shut down my computer it will just continue to say shutting down/restarting but never do anything.

in order to get it to shut down i have to hold down the actual power button or flip the power switch on the back and then after that the internet normally starts working again.

Edit - I am using wireless my network adapter is Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter i have tried to uninstall and reinstall drivers but it didn't do no good. i am also using 5G instead of 2G since its faster and my router is in the same room.

My pc specs is: Intel core i7700k.
Motherboard is MSI Z270-A-Pro (MS-7A71),
16GB of DDR4 Ram clocked at NB Frequency 4100 MHz Dram Frequency 1200 MHz
Graphics is a GTX 1080 TI by MSI
and im running Windows 10 home version 1.86.0 September 2018

 

[Ralston18]

Update your post to include full hardware specs and OS.

And verify that you are indeed using wireless connectivity. Ensure that any wired adapters are disabled - one or the other (wireless or wired) not both at the same time.

After checking the connectivity being used, download, reinstall, and reconfigure the applicable network adapter drivers.