Internet has stopped working and Facebook problems

[sbayat]

Hello, although Facebook runs ok ( I cant expand the chat though) I use WINDOWS 7 but when I want to use google it says ' interent has stopped working'. i have tried an earlier resolution but cannot find the RUN program- can you advice me where it is on the Start menu. Also, I have tried a RESTORE but it will not allow me to choose the time/date I want to go back to!! Why is my computer playing up??!! Thank you for asny asssitance!

 

[alvine]

try a different browser

 

[ebola28]

Sounds like a possible infection...

 

[dickysolo]

Do you mean Internet "Explorer" has stop working?

Is so, then try this troubleshooting steps.


Internet Explorer troubleshooting Steps.


And as for the Chat window now working, try install / updating the latest Flash player and check if it works.