Internet Not Working

[AcTioneer231]

I have looked this up and tried many solutions with no result. I am asking here because I know that there are many intelligent people who can help me with this.

I was asked to fix a computer for someone but I was faced with a problem that I have never seen anywhere before.

The internet is showing that it is connected with access, but it won't connect. Internet explorer gives an error saying that there is no internet connection.

Google chrome gives me this error:
dns_probe_finished_no_internet

I checked and every component of the computer is functioning properly. Can anyone give me any suggestions? Thanks!

 

[Hassan Shahid]

so tell me which windows are you using and also tell me are you using any proxy or vpn ?

 

[jsmithepa]

Sounds like you are looking for a step-by-step, there are many out there on the web if you just Google, and am sure there are more than a few youtube videos to guide you.

Bottom line: you got to know your IPs.

Your NIC (that is, your Network Interface Card), should have the following:
An assigned IP, most likely 192.168 blah-blah.
A Gateway IP, again 192.168 blah-blah.
A mask of 255.255.255.0 typical.
A DNS IP, which should be an Internet address or the IP of your modem/router.

If none of these are present and/or got weird numbers you have not connected to the modem/router correctly and/or have not configured DHCP correctly.

Do you know how to use PING?

 

[Hassan Shahid]

run cmd as administrator and write these following commands "netsh advfirewall reset" "netsh int ip reset" "netsh int ipv6 reset" "netsh winsock reset" "netsh winsock reset" enter these commands and restart your pc i hope this will work 😀