Internet periodically stops working

OldAmazingBrain

Reputable
Dec 1, 2015
142
0
4,710
Router: Verizon Quantum Gateway
Connection: 1 Gbps ethernet cable
OS: Windows 7 Professional SP1, Linux (Kali)

Description of problem: The internet connection stops working for 10-20 seconds every couple of minutes. Computer is still connected to LAN and router, but cannot connect to websites or games servers.

What I did before the problem started: I installed Linux (Kali distro).

Things I've tried:

Running ping google.com -t
Results: 0% packet loss after 1 minute
4% packet loss after 3 minutes
8% packet loss after 5 minutes

Restarting router: no difference
Restarting computer: no difference
Changing OS: no difference

Running ipconfig /flushdns: no difference

Any ideas?