Internet Pinging high on one computer

Cheesie_

Reputable
Feb 14, 2016
4
0
4,510
So A couple days ago i updated my pc to windows 10 after me and my dad spent 5 hours trying to removed a malware that has hijacked Google chrome. Anyway, so after windows 10 was downloaded and we fixed the malware i then went on to play games with friends. i then left and came back later to a really high ping and just thought it was a one time thing but it has being going on for awhile now. I read another forum thread that had been solved with unistalling AMD Quick Stream. after i did this it did nothing happened. So i decided to make this thread. i don't know if this will help but this is my pc stats

Processor AMD A8-6500 APU with Radeon(tm) HD Graphics
Manufacturer AMD
Speed 3.5 GHz
Number of Cores 4
Video Card AMD Radeon HD 8570D
Manufacturer ATI
Chipset AMD Radeon HD 8570D
Dedicated Memory 2048 MB
Total Memory 4.0 GB
Memory 8.0 GB
Operating System Microsoft Windows 10 (build 10586), 64-bit
Drive 1
Size 1.8 TB
Free 446.2 GB
Drive 2
Size 17.4 GB
Free 2.1 GB
 
Solution
Seating: components and connectors will loosen over time due to minor vibrations, heating and cooling. Once loose the connection "makes and breaks" (even a tiny bit) causing loss of connectivity or power.

MW2 & Teamspeak: Possibly not enough bandwidth for everything going on.

One thing you can do is open the performance and resource monitors on your computer. Watch what happens while you play: the monitors will show the processes and services being used. Look for any that start taking a lot of CPU time, memory, or network bandwidth.

Do that first without MW2 running and then with MW2 running.

Watch for awhile before you play to get a baseline understanding of what your computer is doing. Then play as normal (with...

Ralston18

Titan
Moderator
Just to make sure that I understand:

Performance was normal (low ping) for awhile.

What pings rates are normal for you and what high rates are you experiencing?

Only your pc is affected; all other network devices are normal - correct?

Is it just one web site (where you are gaming), all gaming websites, or all websites?

How are you connected to your router - wired or wireless?

The stats may be helpful but a few more details about the network and problem will be useful also. Thanks.
 

Cheesie_

Reputable
Feb 14, 2016
4
0
4,510


Performance is normal yes
Only this one oc is affected yes its both internet and games
And connected by wireless
 

Ralston18

Titan
Moderator
Okay.

Go to your wireless adapter settings and verify that the settings as are they should be with respect to your router and overall wireless connection.

Also check that the adapter is securely seated and not moving about.

Another thing you can immediately try is to change the wireless adapter's speed and duplex to match the router. No auto or auto-negotiate.

Perhaps the change to Windows 10 or a subsequent update may have installed an older driver.

Using the make and model of your wireless adapter go to the manufacterer's website and update to the newest driver. Or, if you have the newest driver, update anyway because there may be some other problem.
 

Cheesie_

Reputable
Feb 14, 2016
4
0
4,510


What do you mean "Also check that the adapter is securely seated and not moving about.

Another thing you can immediately try is to change the wireless adapter's speed and duplex to match the router. No auto or auto-negotiate."

 

Cheesie_

Reputable
Feb 14, 2016
4
0
4,510
Okay so it fixed for a bit after i unistalled MW2 since it was fine then when i played that it spiked up. but when i was on teamspeak and my friend joined it started happening again
 

Ralston18

Titan
Moderator
Seating: components and connectors will loosen over time due to minor vibrations, heating and cooling. Once loose the connection "makes and breaks" (even a tiny bit) causing loss of connectivity or power.

MW2 & Teamspeak: Possibly not enough bandwidth for everything going on.

One thing you can do is open the performance and resource monitors on your computer. Watch what happens while you play: the monitors will show the processes and services being used. Look for any that start taking a lot of CPU time, memory, or network bandwidth.

Do that first without MW2 running and then with MW2 running.

Watch for awhile before you play to get a baseline understanding of what your computer is doing. Then play as normal (with Teamspeak) and again watch what happens with resources.

Here is a link to get you started.

https://www.youtube.com/watch?v=oG1tbuw2Yn4

There are other such tutorials and videos out there. Read and view as you require.
 
Solution