Hello!
I've been having some internet problems for months now and I don't know what the problem is. We replaced our modem and ONT and it still didn't fix it. Our internet was also upgraded to 500/500 mbps and that still did not solve the problem. For the past couple of months, the internet would randomly restart near midnight multiple times. It would be down for around 1 minute and it will be on again. It repeats this process around 2-3 more times in a span of 15 minutes. Then, it goes back to working like normal. This past week, it stopped restarting and I thought it was fixed but it happened again in the afternoon. The same thing passed today around noon and I believe it might be programmed to restart.
ONT and modem are connected downstairs while there is one moca ethernet adapter connected to my computer upstairs. There are around 5-6 devices on during the day and 1-2 during the time of the usual restarts at night.
Here are pictures of the logs and modem/ONT: View: https://imgur.com/a/JsxZXKD
Hope this helps and I have more information to give if needed!
I've been having some internet problems for months now and I don't know what the problem is. We replaced our modem and ONT and it still didn't fix it. Our internet was also upgraded to 500/500 mbps and that still did not solve the problem. For the past couple of months, the internet would randomly restart near midnight multiple times. It would be down for around 1 minute and it will be on again. It repeats this process around 2-3 more times in a span of 15 minutes. Then, it goes back to working like normal. This past week, it stopped restarting and I thought it was fixed but it happened again in the afternoon. The same thing passed today around noon and I believe it might be programmed to restart.
ONT and modem are connected downstairs while there is one moca ethernet adapter connected to my computer upstairs. There are around 5-6 devices on during the day and 1-2 during the time of the usual restarts at night.
Here are pictures of the logs and modem/ONT: View: https://imgur.com/a/JsxZXKD
Hope this helps and I have more information to give if needed!