Internet Randomly Dropping Every 30 Seconds?

crazycocoa

Reputable
Jul 3, 2015
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I have no idea whats going on. My internet used to be amazing. Very strong internet connection, usually less than 25 ping in CS:GO servers, fast download. Now, idk what's going on. Every 30 seconds or so, it'll drop for like 2 to 10 seconds. Sometimes even a couple minutes. I checked to see if comcast was down in my area, but it said I needed to sign into my xfinity account, which was deleted after moved (idk why...). Before I moved, my internet was awful, it was down a lot more than it was up. We recently had a comcast guy come down a few weeks ago, he perfected it so it never drops. Can't remember the last time it dropped since he fixed it until now. It started doing this yesterday, but didn't drop nearly as much. I would just get EXTREME lag spikes in game. My ping in CS would boost up to almost 300 then drop down in about 10 seconds. Idk if I'm being DDOS'd because why would anyone want to do that to me since I don't even do anything :/
Any help?
 
Solution
I'd still be looking at bandwidth to knock it off the list. Barring that your ISP may need to step in and do a little support if the issue is on their end as you have no control over their stuff.

I mean you need to look at the usual things in your house, such as if you're using wireless is there a device that is interfering with the signal? can you change channels on your wireless device and try that? and so on.
is all the available bandwidth in your house being consumed? For example if another PC somewhere in the house is background downloading the Windows 10 upgrade, it could consume all the available bandwidth without anyone even realizing that was what was happening.

Malware can also run in the background and consume all available bandwidth. Check the PC's with malwarebytes and examine their network usage individually with the performance tab of task manager.
 


I don't think it's a bandwidth problem. I run virus scans almost every day. I'm pretty much the only one in the family who uses the internet (except for my brother who also runs virus scans). I think that if it was an issue dealing with bandwidth it would've happened a lot earlier.
 
I'd still be looking at bandwidth to knock it off the list. Barring that your ISP may need to step in and do a little support if the issue is on their end as you have no control over their stuff.

I mean you need to look at the usual things in your house, such as if you're using wireless is there a device that is interfering with the signal? can you change channels on your wireless device and try that? and so on.
 
Solution
I just fixed it. My modem and router were both really hot so I just turned both of them off for like 5 minutes then plugged them back in and changed the channel like you said. Idk what fixed it but now it works. Thanks!