Question Internet randomly goes out throughout the day.

SixFootEwok

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Jun 11, 2016
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My PC has used wifi, been hardwired into the modem, (currently has) a usb ethernet adapter, and all options result in the internet going out sporadically throughout the day for a few minutes. I've updated my router firmware, the firmware of the modem, and installed the drivers for my usb ethernet adapter, and the internet connection still breaks out randomly, sometimes requiring a PC restart. Other devices in the house, such as my iPad pro and phone (samsung s9+) don't seem to have the issue. My roommate's laptop (an older Lenovo) also don't experience the same frequency of downtimes. I feel like it's something incredibly simple I'm overlooking, or something needing money to fix.


PC Specs:

Operating System
Windows 10 Pro 64-bit
CPU
Intel Xeon E3 1230 @ 3.40GHz 25 °C
Skylake 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1066MHz (14-14-14-35)
Motherboard
Gigabyte Technology Co. Ltd. X150-PLUS WS-CF (U3E1) 29 °C
Graphics
G257HU (2560x1440@59Hz)
DELL S2330MX (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 1060 6GB (MSI) 40 °C
Storage
223GB KINGSTON SV300S37A240G (SATA-2 (SSD)) 27 °C
2794GB Seagate ST3000DM001-1ER166 (SATA ) 30 °C
Optical Drives
Optiarc DVD RW AD-7260S
Audio
Realtek High Definition Audio


Wireless router is a TP-Link AX1500. I upgraded from an older router which was also giving the same connectivity issues.

Thanks for the help!
 
This:

"My PC has used wifi, been hardwired into the modem, (currently has) a usb ethernet adapter, "

Ensure that only one network adapter (either wired or wireless as you prefer/require) is enabled.

Not both or multiple network adapters at the same time.

Run "ipconfig /all" (without quotes) via the Command Prompt. Post the results.
 
Ah, what I meant was, I've tried those setups individually, not all of them running at once. I've disabled wifi when swapping to ethernet, and only the adapter or onboard ethernet was being used when running ethernet. But, who knows, there's still a chance I messed something up along the way. Here are the ipconfig results:
Windows IP Configuration

Host Name . . . . . . . . . . . . : My-Desktop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK Gigabit Ethernet USB Adapter
Physical Address. . . . . . . . . : D0-37-45-28-C9-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d07:d72a:265a:1aad%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.140(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 14, 2021 8:48:41 AM
Lease Expires . . . . . . . . . . : Saturday, August 14, 2021 10:48:41 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 651179845
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-E8-1B-17-C4-E9-84-0B-FA-BF
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR938x Wireless Network Adapter
Physical Address. . . . . . . . . : C4-E9-84-0B-FA-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 16-E9-84-0B-FA-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 26-E9-84-0B-FA-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes