why does bt say i should be geting speeds of 4mb/s but im getting 400kb/s average.600kb/s max and it keeps droping to 10kb/s all the time what is wrong. as i have done the check to improve speed they now whant use to pay 9.50 plus every month for fiber-optic and a £30 install charge i dont understand
internet speed is 10% of what im paying for
- Thread starter cr4ig
- Start date
- Aug 24, 2012
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You're paying for "up to" speeds, not guaranteed, 24/7, never goes slower than X speed. Internet speeds are rated in megabits (not bytes) per second. 400 kilobytes per second is correct for what you are paying for.
BTW, you are using the wrong terms. Big "M" is for mega, small "m" is milli. Same for the b's. Big "B" is bytes, small "b' is bits.
BTW, you are using the wrong terms. Big "M" is for mega, small "m" is milli. Same for the b's. Big "B" is bytes, small "b' is bits.
As the above poster has said, there is a huge difference between a MB and a Mb. Most ISPs advertise in Megabites; you're paying for 4 Mb. So your speeds are about what you should be expecting.
For instance, I'm paying for 50 Mb/s, get about 60-70 due to a good router and modem combo, and my download speeds are around 7-8 Megabytes/s
For instance, I'm paying for 50 Mb/s, get about 60-70 due to a good router and modem combo, and my download speeds are around 7-8 Megabytes/s
Im using Ethernet but im about 1.5 miles away from the closest junction box is there any point in even getting the fiber optic it took me 2 days to download battle field 4 its stupid and that's with leaving my pc on overnight
another thing is BT say that multiple devices can be on a network at once and the internet shouldn't drop but when some one else goes on YouTube on their tablet or PC then the internet is so bad i cant even load up a webpage
another thing is BT say that multiple devices can be on a network at once and the internet shouldn't drop but when some one else goes on YouTube on their tablet or PC then the internet is so bad i cant even load up a webpage
1.5 miles away is pretty close, 4mbps is dismally slow for downloading BF4 but far sufficient for playing on, are you sure you're not mistaking the 4mbps with your KBps? Mbps/8=MBps or in your case 4MBps/8=500KBps a little above and a little below is to be expected, you are not suffering from any kind of speed loss, that is your speed, just reported in a different measurement.
ye i meant kBps its just so slow and what is with the have multiple devices connected and it wont effect internet. because it does eg when im on my pc and someone else is on YouTube i cant load a web page and i cant download anything because it literally says i have no internet
- Sep 13, 2010
- 17,123
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I would get your ISP out there to check your line and fix it. I've had issues on several occasions with DSL when I moved in, and they always got it fixed after enough complaints, even one place that was 17000 feet from the CO.
- Sep 13, 2010
- 17,123
- 476
- 104,790
And by DSL I was referring to your connection, which I assumed you are using since you referred to the distance from the station connection.
are you certain it is 25MBps cuz i have blazing fast internet over the 100Mbps package and i average around 10MBps, if you were to get the 25MBps the ISP would call it 200Mbps.
the common internet speed rating is via Mbps
a calculation of dividing Mbps by 8 will tell you what your MBps is.
Mbps is Mega bits per second
MBps is Mega Bytes per second
if you are struggling with internet speeds i highly recommend you switch to Cable Internet and again, 1.5 miles is NOT a long distance.
The speed at which you describe is exactly what you pay for, like what was said earlier, it is UP TO that speed, rarely do you reach it, but what you've described, you are reaching it. DSL is over old phone lines and rarely reaches their advertised speeds, Fiber Optic is a very expensive option, and would be very cheap to upgrade to a Cable solution.
Again, one and a half miles is not far at all.
the common internet speed rating is via Mbps
a calculation of dividing Mbps by 8 will tell you what your MBps is.
Mbps is Mega bits per second
MBps is Mega Bytes per second
if you are struggling with internet speeds i highly recommend you switch to Cable Internet and again, 1.5 miles is NOT a long distance.
The speed at which you describe is exactly what you pay for, like what was said earlier, it is UP TO that speed, rarely do you reach it, but what you've described, you are reaching it. DSL is over old phone lines and rarely reaches their advertised speeds, Fiber Optic is a very expensive option, and would be very cheap to upgrade to a Cable solution.
Again, one and a half miles is not far at all.
1.5 miles from your house to PCP (junction box) is a fairly long distance. UK fiber optic is generally "fibre to the cabinet" (FTTC) you WILL notice a speed increase as this fibre routing replaces the extremely long/old copper cable that ran from the PCP to the Exchange. the 1.5 mile length of wire from the PCP to your house will still remain copper so that is why you wont be getting the super amazing speeds of 80mbps that is for some reason fast in the uk. hope that clears it up for you mate.
UPGRADE, you wont regret it.
cheers.
UPGRADE, you wont regret it.
cheers.
I'm confused here, he is 1.5 miles away which is a brisk walking distance, not a territory away, he is getting the speeds he pays for from his ISP, there is no problem here, just a problem of understanding metric over standard, Mbps is not the same as MBps he pays for 25Mbps and sees 500KBps that is the same, there is no loss of speed, there is no need for service calls, he is well within his range of service speeds.
Not saying he has a problem, its just he said that he would like to know if getting fibre optic would actually show a difference, which it would. you're correct with the megabit megabyte though which shows no problems. but 2 days to download bf4 is extreme... i'd upgrade.
Sorry but i went a bit CSI on this after seeing this drag out longer. So i did some research.
if he used 0% overhead (100% advertised bandwidth), 2 days to download 30Gigabytes really is bad. at most he should have downloaded in 2 hours. The average usage is 50% overhead, and that would be 4 hours, for him to have spent 2 days in my opinion would have to be user error as there is no way his full speed would take more than 3 hours.
considering if he did mean to say 500Kbps then that would have taken him over a week to complete. My understanding here is, he started downloading Battlefield 4, which is 30Gigabytes, and then left his computer, not many PC consumers know their computers well, as we figured with the Mbps VS MBps earlier in the thread. So what happened? his computer suspended pausing the download while he slept, a common thing i do is download while i sleep, but i tell my computer to always stay online and awake to complete the task before i wake up, and my 100Mbps internet speed helps a lot too when downloading my entire Steam and Origin libraries. Since most commonly the time to suspend is 15 to 30 minutes, he was probably well asleep by then.
Summary:
OP began the download on Day 1 at the end of the day before going to sleep, roughly 15 to 30 minutes into his download it stopped as the computer went to sleep itself. Upon Day 2 he wakes up his computer seeing that it hardly did anything as it continues to download as fast as it can, he jumps to the conclusion that it was actually downloading all night and this is how far it got. Misunderstanding the reported speeds he concluded that it took this long because it was running at 10% of his rated speeds. The speeds reported were of 0% overhead on his connection, which would download 30Gigabytes in 2 hours. Assuming he did not browse the internet or share his connection with anyone else in the house, he remained at 0% overhead which means roughly less than 2 hours after he woke up his computer his BF4 download finished. Browsing Youtube would reduce this download speed prolonging it, so considering how the OP described the fluctuations he was in fact browsing the internet, which leads to a more accurate assumption of closer to 3 hours later his BF4 finished downloading.
My computer would download 30Gigabytes in less than an hour with my 100Mbps connection at 0% overhead. My advice to the matter is, he does not need an upgrade as this would do nothing if he does not properly configure his power management settings. Turn the computer off after NEVER, is what you should have so that you can maintain your download through the night.
In conclusion: I recommend reevaluating your computers settings and next time you go to leave your computer downloading something to be sure it will download it all night. If you plan on watching Netflix or Youtube while it downloads expect to double or triple your download time. Upgrading would only help as far as bandwidth usage.
if he used 0% overhead (100% advertised bandwidth), 2 days to download 30Gigabytes really is bad. at most he should have downloaded in 2 hours. The average usage is 50% overhead, and that would be 4 hours, for him to have spent 2 days in my opinion would have to be user error as there is no way his full speed would take more than 3 hours.
considering if he did mean to say 500Kbps then that would have taken him over a week to complete. My understanding here is, he started downloading Battlefield 4, which is 30Gigabytes, and then left his computer, not many PC consumers know their computers well, as we figured with the Mbps VS MBps earlier in the thread. So what happened? his computer suspended pausing the download while he slept, a common thing i do is download while i sleep, but i tell my computer to always stay online and awake to complete the task before i wake up, and my 100Mbps internet speed helps a lot too when downloading my entire Steam and Origin libraries. Since most commonly the time to suspend is 15 to 30 minutes, he was probably well asleep by then.
Summary:
OP began the download on Day 1 at the end of the day before going to sleep, roughly 15 to 30 minutes into his download it stopped as the computer went to sleep itself. Upon Day 2 he wakes up his computer seeing that it hardly did anything as it continues to download as fast as it can, he jumps to the conclusion that it was actually downloading all night and this is how far it got. Misunderstanding the reported speeds he concluded that it took this long because it was running at 10% of his rated speeds. The speeds reported were of 0% overhead on his connection, which would download 30Gigabytes in 2 hours. Assuming he did not browse the internet or share his connection with anyone else in the house, he remained at 0% overhead which means roughly less than 2 hours after he woke up his computer his BF4 download finished. Browsing Youtube would reduce this download speed prolonging it, so considering how the OP described the fluctuations he was in fact browsing the internet, which leads to a more accurate assumption of closer to 3 hours later his BF4 finished downloading.
My computer would download 30Gigabytes in less than an hour with my 100Mbps connection at 0% overhead. My advice to the matter is, he does not need an upgrade as this would do nothing if he does not properly configure his power management settings. Turn the computer off after NEVER, is what you should have so that you can maintain your download through the night.
In conclusion: I recommend reevaluating your computers settings and next time you go to leave your computer downloading something to be sure it will download it all night. If you plan on watching Netflix or Youtube while it downloads expect to double or triple your download time. Upgrading would only help as far as bandwidth usage.
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