Question Internet Troubles

Jun 10, 2019
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Recently I moved back home from college for the summer and tried to set up my PS4 for gaming. I could not connect to the internet and I tried every single trick in the book to try and fix it. I noticed I also could not download any apps on my phone while on WiFi, which really confused me. I thought maybe it was just a fluke on my phone/PS4, so I tried to download apps on all of my family members phones. Nothing would download. My family gets 20 MB down, 1 MB up and I am mainly the only one using internet. I thought maybe our speeds were slow, but when I did a speed test, our speeds were right on point. I would also like to point out that streaming Netflix or YouTube works perfect. My question is if my speeds are good from the test, why I cannot connect to the internet on my PS4 or download apps on my phone?
 

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