Internet won't load!

[Naome958]

On my desktop PC it says I have internet access, but no webpages will load at all and I get a popup error saying the following pages are unresponsive. I can connect on any other device. I've already cleared cookies/cache and restarted the computer. I really don't know what do and all the other threads I saw didn't have answers for me. What can I do and what might be wrong?

 

[schwatzz]

Have you changes ISPs recently? Was everything working fine before? Is it a brand new PC?

 

[Naome958]

Nope I haven't, and everything was working fine before. I thought maybe turning my computer off and unplugging it then plugging it again might help, but I'm not sure if that will cause any harm?

 

[schwatzz]

Try turning off your router for a minute. If you have a modem and a router connected to it, turn off both for a minute, then start the modem and wait for all the lights to come on, then turn on the router.

 

[Naome958]

That worked for it! Thank you, I didn't think about trying to turn the modem and router.