Hi.
Processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.70 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
PSU: CoolerMaster, MasterWatt 650W, I have been using this one for around 5 years, still in good condition I think. My PC was built by a friend, so the PSU would be original to build?
The internal drive I was copying from:
Crucial MX500, 2TB, 848GB free.
Have a WD Elements Desktop 12TB external hard drive. Attempted to backup a 400GB folder via copy/paste.
When I returned, there was an error message "Error 0x800701b1. An unexpected error is keeping you from copying this file....".
PC and mouse were frozen, and the HDD ejected itself from the PC. Eventually managed to transfer the folder in parts.
I then ran CHKDSK, WMIC, and sfc / scannow. They all said my drives were fine.
I am just a lay person, dont know much about IT so I am not sure what to do now. Have several questions.
Was what happened indicative of a major issue?
Is my external hard drive damaged?
If my data transfer is interrupted this way will it affect the file quality in my original folder?
Processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.70 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
PSU: CoolerMaster, MasterWatt 650W, I have been using this one for around 5 years, still in good condition I think. My PC was built by a friend, so the PSU would be original to build?
The internal drive I was copying from:
Crucial MX500, 2TB, 848GB free.
Have a WD Elements Desktop 12TB external hard drive. Attempted to backup a 400GB folder via copy/paste.
When I returned, there was an error message "Error 0x800701b1. An unexpected error is keeping you from copying this file....".
PC and mouse were frozen, and the HDD ejected itself from the PC. Eventually managed to transfer the folder in parts.
I then ran CHKDSK, WMIC, and sfc / scannow. They all said my drives were fine.
I am just a lay person, dont know much about IT so I am not sure what to do now. Have several questions.
Was what happened indicative of a major issue?
Is my external hard drive damaged?
If my data transfer is interrupted this way will it affect the file quality in my original folder?
Last edited: