I have a Lenovo Ideapad Win 10 that suddenly disconnected to the internet and I can't get it to reconnect. Three other computers can connect to internet.
Router and modem confirmed OK with ISP.
Did ipconfig /release...get an error "...media disconnected."
Ran diagnostic shows Invalid IPv4 Address.
Jumped through hoops with provider and Lenovo.
The second Lenovo tech said, to the best of my understanding, that the wifi driver needs to be reset.
He told me to get a Wireless USB Adapter. so I bought a Wireless 11N mini Adapter (JUE301) 2.4GHz. It said Windows so that's what I bought.
Well....you have to install the program (?) from this little 2" CD. There's no place on my computer to insert a CD.
Lenovo then told me to buy an optical reader.
My Questions:
1) Is Lenovo correct with their diagnosis?
2) If so, did I get the correct Wireless Adaptor?
3) If the next step is purchasing an optical driver, do they have to be a specific kind for these tiny CD's?
Recommendations for an inexpensive one that will probably only be used once.
Router and modem confirmed OK with ISP.
Did ipconfig /release...get an error "...media disconnected."
Ran diagnostic shows Invalid IPv4 Address.
Jumped through hoops with provider and Lenovo.
The second Lenovo tech said, to the best of my understanding, that the wifi driver needs to be reset.
He told me to get a Wireless USB Adapter. so I bought a Wireless 11N mini Adapter (JUE301) 2.4GHz. It said Windows so that's what I bought.
Well....you have to install the program (?) from this little 2" CD. There's no place on my computer to insert a CD.
Lenovo then told me to buy an optical reader.
My Questions:
1) Is Lenovo correct with their diagnosis?
2) If so, did I get the correct Wireless Adaptor?
3) If the next step is purchasing an optical driver, do they have to be a specific kind for these tiny CD's?
Recommendations for an inexpensive one that will probably only be used once.